Head Guide – Ladysmith, KZN

HospitalityandOutdoor; KwaZulu-Natal; Presencial; ZAR 260 000 - 380 000; Tempo integral

Resumo da oferta

Hospitality and Outdoor in Ladysmith, KwaZulu-Natal, seeks a Head Guide for a live-in role at a premier game lodge. You will lead daily game drives, deliver wildlife interpretations, and ensure exceptional guest experiences, while mentoring guides and maintaining safety and lodge standards.

The ideal candidate combines guiding expertise with leadership ability, flexible hours, and a passion for conservation. Experience in guiding and hospitality is essential.

Qualificações

• Proven leadership or supervisory experience in guiding or hospitality.
• Strong wildlife knowledge and bush ecology understanding.
• Ability to train and mentor guides and staff.
• Excellent communication and guest service skills.
• Flexibility to work weekends and holidays.

Responsabilidades

• Lead daily game drives and guided bush experiences for guests.
• Deliver informative wildlife interpretations and storytelling.
• Oversee guiding team and schedule operations.
• Maintain high standards of guest service and safety.
• Assist with guide training and skills development.
• Record operational reports and guest interactions.

Conhecimentos

Leadership

Guest engagement

Wildlife interpretation

Safety procedures

Scheduling

Descrição da oferta de emprego

Hospitality and Outdoor

Establishment: Game Lodge

Head Guide

Location: Lodge – Ladysmith – KwaZulu-Natal

An exciting opportunity is available for an experienced and passionate Head Guide to join a professional lodge team based in Ladysmith, KwaZulu-Natal. This live-in position is ideal for a dedicated safari professional who enjoys sharing wildlife experiences with guests while leading guiding operations and maintaining exceptional service standards. The successful candidate will combine strong guiding expertise with leadership skills, ensuring memorable guest interactions and smooth day-to-day guiding activities.

Job Description & Requirements

• Lead daily game drives and guided bush experiences for guests
• Deliver informative and engaging wildlife interpretations
• Oversee and mentor the guiding team
• Maintain high standards of guest service and satisfaction
• Ensure compliance with safety procedures and lodge standards
• Assist with guide training and ongoing skills development
• Monitor vehicle, equipment and field maintenance requirements
• Participate in lodge activities and guest engagement opportunities
• Promote conservation awareness and responsible tourism practices
• Manage guiding schedules and operational requirements
• Build positive relationships with guests and team members
• Handle guest queries professionally and confidently
• Maintain accurate records and operational reports where required
• Demonstrate excellent communication and leadership skills
• Strong knowledge of wildlife, ecology and the bush environment
• Comfortable working flexible hours, including weekends and public holidays
• Physically fit and capable of working outdoors in varying conditions
• Professional appearance and positive attitude
• Ability to remain calm and make sound decisions under pressure
• Previous leadership or supervisory experience in a guiding environment will be advantageous
• Additional guiding, conservation or hospitality-related qualifications will be advantageous

Package

• Salary:
• Accommodation: Live-in