Handyman

Protea Hotels by Marriott®; Durban; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Protea Hotels by Marriott is seeking a proactive Maintenance Technician to join our Engineering & Facilities team at 14 Palm Boulevard, Umhlanga Rocks, Durban. You will respond to guest repair requests, perform preventive maintenance, and support the hotel's operations with reliable service.

The role requires a high school diploma or GED, hands-on maintenance experience, and the ability to work with various trades. Driving licence preferred.

Qualifications

• High school diploma or GED is required.
• Some experience in general maintenance, exterior and interior surface preparation and painting is preferred.
• Hotel engineering or maintenance experience is a plus.
• No supervisory experience required.

Responsibilities

• Respond to guest repair requests and communicate issues to guests.
• Perform preventive maintenance on tools and kitchen/mechanical equipment.
• Visually inspect tools, equipment, and systems for safe operation.
• Carry equipment and move items as needed.
• Identify and operate shut-offs for equipment and building systems.
• Maintain maintenance inventory and requisition parts as needed.
• Communicate daily activities and problems to other shifts using approved methods.
• Display basic knowledge of air conditioning, electrical, plumbing, and related systems.
• Repair surfaces, including painting, drywall, and trim work.
• Test and troubleshoot basic repairs on equipment and components.
• Program TVs and manage inventory for engineering-related tasks.
• Follow Lockout/Tagout procedures and safety policies.
• Support landscaping repairs and general property maintenance.
• Operate computers to enter schedules and adjust temperatures as required.
• Follow company policies, protect assets, and maintain professional appearance.
• Greet guests and respond to service needs with courtesy and respect.
• Develop positive relationships and support team goals.

Education

High school diploma or GED

Job description

Additional Information

Job Number 26143847

Job Category Engineering & Facilities

Location 14 Palm Boulevard, Umhlanga Rocks, Durban 4320, South AfricaVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues.
• Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines.
• Carry equipment (e.g., tools, radio).
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
• Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
• Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Program TV's and perform general housekeeping and engineering-related inventory duties.
• Use the Lockout/Tagout system before performing any maintenance work.
• Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
• Display basic computer skills including inputting air handler schedules and making temperature changes.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Preferred Qualifications

• Education: High school diploma or G.E.D equivalent.
• Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance a plus.
• Supervisory Experience: No supervisory experience.

Required Qualifications

• License or Certification: Driver’s License

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.