Hands-on Restaurant GM — Elevate Service & Operations

Hire Resolve; Noord-Kaap; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading recruitment agency is seeking a General Manager with restaurant experience to oversee operations in Kimberley, NC. The ideal candidate will ensure smooth service, maintain customer satisfaction, and uphold quality standards. Strong communication, organizational, and problem-solving skills are essential. A Matric qualification and proficiency in Microsoft Office are required, with a hospitality management diploma as an advantage. This is a great opportunity for someone detail-oriented and customer-focused.

Responsibilities

• Oversee the overall operation of the restaurant.
• Ensure smooth service and adherence to standards.
• Maintain quality standards of food and customer service levels.
• Deal with customer complaints and ensure prompt resolution.
• Maintain and enforce standard operating procedures.
• Ensure compliance with health and safety regulations and food handling procedures.

Skills

Strong communication skills

Organizational skills

Operational management

People management skills

Analytical skills

Problem-solving abilities

Attention to detail

Customer service orientation

Education

Completed Matric / Grade 12

Certificate or Diploma in Hospitality Management or Business Management

Tools

Microsoft Office

Job description

A leading recruitment agency is seeking a General Manager with restaurant experience to oversee operations in Kimberley, NC. The ideal candidate will ensure smooth service, maintain customer satisfaction, and uphold quality standards. Strong communication, organizational, and problem-solving skills are essential. A Matric qualification and proficiency in Microsoft Office are required, with a hospitality management diploma as an advantage. This is a great opportunity for someone detail-oriented and customer-focused.