Guide / FOH Couple

Wild Dreams Hospitality; Sol Plaatje Local Municipality; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury lodge in Northern Cape is seeking a dynamic GUIDE / FOH COUPLE to join their team. Ideal candidates should possess formal hospitality qualifications and a minimum of five years’ experience in similar roles, with one member being a qualified Field Guide. Responsibilities include managing food and beverage service and ensuring exceptional guest hosting. This is a live-in position offering a unique work environment within a pristine wilderness area.

Qualifications

• Minimum 3-5 years experience in a similar position in a 4/5 star lodge.
• Excellent understanding of lodge operations.
• Driver's license is essential.

Responsibilities

• Manage food & beverage service and customer hosting.
• Lead and supervise lodge operations.
• Ensure compliance with safety regulations.

Skills

Food & Wine knowledge

Customer Relations

Organizational skills

Interpersonal skills

Leadership skills

Computer literacy

Education

Formal hospitality qualification

FGASA Level 2

Tools

Microsoft Excel

Microsoft Outlook

Job description

A gorgeous Lodge in Northern Cape is seeking a dynamic GUIDE / FOH COUPLE to join their team.

Nestled within 20,000 hectares of pristine wilderness in the Northern Cape, this exclusive off-grid safari lodge offers an intimate and luxurious experience for up to 10 guests.

Ideal candidates will have a formal hospitality qualification and at least five years of experience in a similar role within a luxury 5-star property. One member of the couple should be a qualified Field Guide, preferably with a full trails qualification.

Assistant Manager / FOH :

• Minimum 3-5 years’ experience in a similar position in a 4 / 5 star lodge (essential).
• Excellent food & wine knowledge with previous F&B service experience (essential).
• Excellent understanding of all functions within a lodge operation.
• Strong computer literacy.
• Excellent Customer Relations and Hosting.
• Professional and well-groomed.
• Must be of sober habits.
• A driver’s license is essential.

Trails Guide :

• FGASA Level 2; Full Trails or close to.
• Valid ARH & PDP and NDT.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Excel and Outlook for managing schedules and communication.
• Strong leadership and team management skills.
• Knowledge of safety regulations and procedures.
• Ability to work independently and under pressure in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Must be of sober habits.

This is a live-in position.