Guide / FOH Couple

Kendrick Recruitment; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading safari experience company in Bloemfontein is seeking a professional couple for dual roles: a guide and front of house staff. Candidates must possess guiding qualifications, excellent communication skills, and a strong guest-focused attitude. This unique opportunity allows you to live and work in a stunning environment while delivering exceptional safari experiences.

Qualifications

• Minimum of 3 years’ Big 5 guiding experience.
• Basic knowledge of vehicle maintenance and radio communication.
• Knowledge of food, wine, and beverage service.

Responsibilities

• Conduct guided game drives and bush walks while ensuring guest safety.
• Interact with guests to ensure memorable safari experiences.
• Maintain strong communication between kitchen and service staff.

Skills

Strong communication skills

Guest-focused attitude

Interpersonal skills

Team player

Hard-working attitude

Education

FGASA NQF 4 with Backup Trails

Valid South African Guide’s Licence

Valid First Aid certificate

Job description

Guide Requirements

• Valid South African Guide’s Licence and PDP
• FGASA NQF 4 with Backup Trails (Lead Trails beneficial)
• Minimum of 3 years’ Big 5 guiding experience
• Valid First Aid certificate (trauma care)
• Strong communication, hosting, and interpersonal skills
• Outgoing, professional, and guest-focused attitude
• Self-disciplined, punctual, and a strong team player
• Basic knowledge of vehicle maintenance and radio communication

Guide Responsibilities

• Conduct guided game drives, bush walks, and other wildlife activities while ensuring guest safety at all times
• Share in-depth knowledge of wildlife, flora, birdlife, and conservation practices
• Interact professionally with guests, ensuring memorable safari experiences
• Host guests during meals and sundowners
• Perform routine maintenance and cleaning of vehicles and equipment
• Ensure compliance with game driving and rifle handling protocols
• Provide emergency response when necessary, following company procedures
• Assist with general camp duties such as transfers, guest luggage, and maintenance support

Front of House (FOH) Requirements

• Previous experience in hospitality, preferably as a waiter or restaurant floor manager
• Strong guest relations and service skills
• Hard-working and eager to learn
• Knowledge of food, wine, and beverage service
• Understanding of menu items, ingredients, and preparation methods
• Basic stock control and rotation knowledge

Front of House (FOH) Responsibilities

• Ensure tables are correctly set with linen, silverware, and glassware
• Greet and attend to guests, ensuring a seamless dining experience
• Maintain strong communication between the kitchen and service staff
• Possess full menu knowledge and assist guests with recommendations
• Clear tables efficiently and maintain a clean, organised dining area
• Uphold high standards of hygiene and presentation

Maintain a neat, professional appearance at all times

This position offers an exciting opportunity for a professional couple to live and work in a spectacular natural setting while contributing to a world-class safari experience.