Guestroom Turndown & Cleanliness Specialist

Accor; Cape Town; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Accor in Cape Town is seeking a Room Attendant to maintain the highest level of cleanliness in guestrooms, perform day cleans and nightly turndown service.

The role requires basic English and offers a 5-star hotel environment. Responsibilities include managing keys, updating room assignments, maintaining supply areas, and reporting issues to supervisors. Shift-based work, with ongoing trainings and pre-shift briefings.

Qualifications

• Basic understanding and writing of the English language.
• Work experience in a 5-star environment preferable.

Responsibilities

• Ensure highest level of cleanliness in guestrooms; perform day cleans and nightly turndown service.
• Sign in/out master keys daily and update assignment papers.
• Maintain cleaning supplies and equipment; keep linen and supply areas organized.
• Report issues to supervisor and assist guests and colleagues courteously.
• Follow safety, grooming, and department policies; attend trainings and pre-shift briefings.

Job description

Accor in Cape Town is seeking a Room Attendant to maintain the highest level of cleanliness in guestrooms, perform day cleans and nightly turndown service.

The role requires basic English and offers a 5-star hotel environment. Responsibilities include managing keys, updating room assignments, maintaining supply areas, and reporting issues to supervisors. Shift-based work, with ongoing trainings and pre-shift briefings.