Guest Services & Administrative Coordinator

Marriott Hotels Resorts; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global hospitality company is seeking a Front Desk Associate in Johannesburg. The role involves updating guest records, providing exceptional customer service, and maintaining office systems. Candidates should have at least 1 year of related experience and a high school diploma. This full-time position requires strong communication skills and attention to detail, ensuring a positive guest experience.

Qualifications

• At least 1 year of related work experience required.
• Health & Safety background or certificate preferred.

Responsibilities

• Update records, files, reservations, and answer inquiries from guests.
• Maintain confidentiality and follow company policies.
• Develop and maintain positive working relationships with others.

Skills

Customer Service Orientation

Communication

Interpersonal Skills

Detail Orientation

Education

High school diploma / G.E.D. equivalent

Tools

Microsoft Office

Job description

A global hospitality company is seeking a Front Desk Associate in Johannesburg. The role involves updating guest records, providing exceptional customer service, and maintaining office systems. Candidates should have at least 1 year of related experience and a high school diploma. This full-time position requires strong communication skills and attention to detail, ensuring a positive guest experience.