Guest House Manager

A & M Dockrat; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable guest house in Pretoria is looking for an experienced Manager to oversee daily operations, manage guest relations, and ensure financial accuracy. The ideal candidate will have previous management experience in hospitality, strong administrative skills, and a hands-on approach. This role offers a market-related salary combined with live-in benefits.

Benefits

Live-in benefits

Qualifications

• Previous experience as a Manager or Assistant Manager in a Guest House, Lodge, or Boutique Hotel is required.
• Hands-on person with attention to detail.
• Strong administrative skills and basic accounting skills are necessary.
• Proficiency in MS Office and understanding of booking software is essential.

Responsibilities

• Oversee and manage all operations at the Guest House.
• Handle daily cash-ups and petty cash management.
• Manage inventory and stock control.
• Engage with guests and manage guest reviews.
• Submit written reports to the Director.

Skills

Attention to detail

Strong administrative skills

Excellent interpersonal skills

Basic accounting skills

MS Office proficiency

Experience in booking software

Job description

Duties & Responsibilities

• Oversee and manage all operations at the Guest House, including reservations, check‑in / check‑out, guest relations, housekeeping, breakfast service, stock‑control, maintenance, on‑line marketing, and staff management of a small team.
• Daily cash‑ups, petty cash management, purchases of stock, and reconciliations.
• Maintain and manage inventory and stock.
• Manage guest reviews to improve services.
• Submit written reports to the Director.

Desired Experience & Qualification

• Previous experience as a Manager or Assistant Manager in a Guest House, Lodge or Boutique Hotel (prerequisite).
• Hands‑on person with attention to detail.
• Strong administrative skills.
• Basic accounting skills.
• Excellent interpersonal skills, with the ability to engage warmly with guests and the team.
• Proficiency in MS Office (Word and Excel) and email.
• Working experience in booking software and online platforms.

Package & Remuneration

• Market‑related salary plus live‑in benefits.