Guest Experience Receptionist | Hotel Front Desk

The Capital Hotels, Apartments & Resorts; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality company in Cape Town is looking for a dedicated receptionist to join their vibrant team. The ideal candidate should have at least 1-2 years of experience and a hospitality qualification. Responsibilities include checking guests in and out, maintaining accounts, and assisting with reservations. The company prides itself on its incredible staff culture and offers a supportive work environment. Applicants must be presentable, trustworthy, and able to work shifts.

Qualifications

• 1-2 years of receptionist experience is required.
• Presentable and well-spoken candidates are preferred.
• Ability to work shifts and maintain confidentiality.

Responsibilities

• Check guests in and out of the hotel.
• Maintain guest accounts and process transactions.
• Handle special requests from guests.
• Assist with reservations as needed.

Skills

Strong Computer Literacy skills in MS Office and PMS (Protel)

Hands-on Problem-Solving

Attention to detail

Teamwork

Ability to remain calm under pressure

Education

Matric

Hospitality Qualification or Similar

Job description

A leading hospitality company in Cape Town is looking for a dedicated receptionist to join their vibrant team. The ideal candidate should have at least 1-2 years of experience and a hospitality qualification. Responsibilities include checking guests in and out, maintaining accounts, and assisting with reservations. The company prides itself on its incredible staff culture and offers a supportive work environment. Applicants must be presentable, trustworthy, and able to work shifts.