Guest Experience Front Desk Associate | Flexible Hours

Wave Global; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality group is seeking a well-groomed, friendly hotel front desk staff member in Johannesburg. Responsibilities include welcoming guests, managing bookings, and verifying payments during check-in. Ideal candidates will possess strong communication skills, customer service abilities, and present a professional appearance. Previous hospitality experience is advantageous. A flexible schedule is required.

Qualifications

• Previous hospitality experience would be advantageous.
• Well-presented and professional appearance.
• Ability to learn on the job.

Responsibilities

• Welcome guests and manage online and telephonic bookings.
• Verify guests' payment methods during check-in.
• Provide guests with information about the hotel and surroundings.

Skills

Customer service skills

Strong written and verbal communication skills

Competency with Microsoft Office

Education

High school qualification or equivalent

Job description

A hospitality group is seeking a well-groomed, friendly hotel front desk staff member in Johannesburg. Responsibilities include welcoming guests, managing bookings, and verifying payments during check-in. Ideal candidates will possess strong communication skills, customer service abilities, and present a professional appearance. Previous hospitality experience is advantageous. A flexible schedule is required.