Guest Experience Concierge

Marriott Hotels Resorts; Gauteng; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading hotel chain in Gauteng is seeking a Guest Arrival Expert who will ensure each guest's arrival and departure experience is memorable. Responsibilities include welcoming guests with a smile, arranging transportation, and addressing guest inquiries. The ideal candidate has strong customer service skills and a Higher Education Diploma. This full-time position offers a chance to be part of an inclusive team.

Qualifications

• No related work experience is required.
• Supervisory experience is not required.

Responsibilities

• Welcome and acknowledge each guest with a smile and friendly greeting.
• Arrange transportation for guests/residents/visitors.
• Assist guests with their requests and needs.
• Support all co-workers with dignity and respect.

Skills

Restaurant Experience

Customer Service

Cleaning Experience

Maintenance

Education

Higher Education Diploma or equivalent

Job description

A leading hotel chain in Gauteng is seeking a Guest Arrival Expert who will ensure each guest's arrival and departure experience is memorable. Responsibilities include welcoming guests with a smile, arranging transportation, and addressing guest inquiries. The ideal candidate has strong customer service skills and a Higher Education Diploma. This full-time position offers a chance to be part of an inclusive team.