Guest-Centric Housekeeping Specialist

Kabstrading Co; Richards Bay; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Kabstrading Co is seeking a dedicated housekeeping professional to maintain spotless hotel rooms and shared guest areas in Richards Bay. You will perform turndown and routine cleaning, ensuring a seamless guest experience from arrival to departure.

The role emphasizes going above and beyond to meet guest expectations, clear communication of special requests, and strict adherence to Health and Safety standards to ensure a safe, comfortable stay.

Qualifications

• High level of attention to detail is essential.
• Excellent organisational skills are required.
• Ability to learn and adapt in the environment you work in.

Responsibilities

• Upkeep and cleaning of hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.
• Exceeding guests' expectations, from arrival to departure in all areas of their stay.
• Ensuring that all guests' special requests, requirements are communicated clearly and are met by all departments.
• Deliver exceptional service.
• Thinking out of the box to make guests' stay exceptional.
• Adhere to and maintain Health and Safety standards.

Skills

Attention to detail

Organisational skills

Willingness to learn

Job description

Kabstrading Co is seeking a dedicated housekeeping professional to maintain spotless hotel rooms and shared guest areas in Richards Bay. You will perform turndown and routine cleaning, ensuring a seamless guest experience from arrival to departure.

The role emphasizes going above and beyond to meet guest expectations, clear communication of special requests, and strict adherence to Health and Safety standards to ensure a safe, comfortable stay.