Guarding Area Manager (Pretoria)

Architectural Services; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading security management company in Pretoria is seeking an experienced Admin Operations Manager to oversee operations and ensure clients' contractual requirements are met. The ideal candidate will have significant experience in the security industry and operational management. This full-time role requires strong leadership and financial skills, alongside a commitment to client satisfaction in a dynamic work environment.

Qualifications

• 10 years' experience in the security industry.
• 5 years' experience in Operational Security Management.
• PSIRA Registered and Accredited (Min Grade B).
• Valid Driver's License with reliable transport.

Responsibilities

• Manage Operations Managers in allocated areas.
• Ensure contractual requirements are met.
• Maintain good relations with clients.
• Evaluate service levels and make recommendations.
• Supervise Security staff and Operations Managers.

Skills

Leadership

Communication

Financial Skills

Client Liaison

Organizational Skills

Problem Solving

Education

Matric / Grade 12 Certificate

Tools

Microsoft Office Suite

Job description

Admin Operations Manager, Retail - iStore Menlyn

Location: Midrand, Gauteng, South Africa

Experience, Requirements And Qualifications

Matric / Grade 12 Certificate or equivalent.

Afrikaans & English speaking, writing and understanding

Computer literate - email, Word, Excel, PowerPoint, etc.

Must be willing to attend incidents and meet with clients after hours when required.

Must be PSIRA Registered and Accredited (Min Grade B) Grade A preferred.

Valid Driver's License with own reliable transport is required.

At least 10 years' experience in the security industry.

At least 5 years' experience in the Operational Security Management structure.

Staff management experience is required.

Computer literacy with expert knowledge of the complete Microsoft package.

No criminal record or any pending cases.

Extensive knowledge on HR and IR Policies and Procedures.

Strong leadership, organisational skills as well as good interpersonal and communication skills are essential.

Must have sound knowledge of ISO

• Quality Management System and its requirements.

Financial skills, budgeting and knowledge of financial reports.

Sound planning and administration skills a must.

Excellent client liaison skills are critical.

Job Description / Key Performance Areas

Managing several Operations Managers in allocated areas to ensure that contractual requirements are met as stipulated by the Clients.

Maintaining good relations between Fidelity Security Services Group and the Client with regards to security services rendered.

Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the clients.

Constantly evaluating the services levels provided and making recommendations to the client regarding the improvement of services.

General management and supervision of Operations Managers and supervision of Security staff to ensure that required performance is met at all times.

Dealing with all required administration matters.

Liaising daily with Management and Senior Management on various operational matters.

Ensuring that all HR and Payroll related queries are dealt with promptly.

Submitting relevant weekly / monthly incident and general reports as required by Management

Formulate disciplinary action and attend to CCMA matters.

Manage vehicle fleet, attend to and investigate all vehicle accidents, complete accident reports and complete all WCA Claims.

Manage firearm registers and controls with support of Armory.

Investigate firearm incidents.

Liaising daily with Regional Management on various Operational matters.

Competencies Required And Personality Attributes

Assertiveness.

Strong leadership abilities and Management competencies.

Presenting and communicating information.

Driving and Managing change.

Persuading and influencing.

Innovation and change.

Goal Setting and Organizational Skills.

Deadline and Results Driven.

Customer / Client focus.

Teamwork.

Development of others.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development