Gsc Market Logistics Specialist

Mygwork - Lgbtq+ Business Community; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading global pharmaceutical company is seeking a Supply Chain Specialist to coordinate shipments and enhance supply chain processes. Ideal candidates will have at least five years of experience in supply chain management, preferably in the pharmaceutical industry, and must possess strong communication skills. This position offers a hybrid work model based in Gauteng, South Africa.

Qualifications

• 5 years of relevant experience in supply chain, planning.
• Experience in the pharma industry is a plus.
• CPIM or CSCP certification by APICS preferred.

Responsibilities

• Coordinate all incoming shipments and improve supply chain processes.
• Communicate with supply chain colleagues and freight forwarders.
• Perform track and trace activities on all shipments.

Skills

Strong communication and presentation skills

Detail-oriented with strong organizational abilities

Ability to multitask

Data analysis skills

Education

B.S./B.A. Degree or Diploma in Supply Chain or related field

Tools

SAP

Tableau

BI

Job description

This job is with Pfizer, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Position Details:

• Position Title: Supply Chain Specialist
• Division / Business Line: Pfizer Global Supply
• Sub Division: Global Supply Chain

Role Summary

Coordinate all incoming shipments and work to improve supply chain processes for our organization.

Role Responsibilities

• Logistics co‑ordination
• Communicate with supply chain colleagues and freight forwarders to optimize shipping activities until 3PL warehouse deliveries.
• Daily updating of the shipping register with upcoming shipments, pre‑alerts and delivery status.
• Perform track and trace activities on all upcoming shipments.
• Clearing instruction completion and share with freight forwarder.
• Prepare invoice documentation for processing readiness.
• Ad‑hoc queries/shipment follow‑up for invoices or other shipment related requests.
• Save and archive all shipping documents.
• Inventory & Sales support.
• Request import permit numbers.
• Support GTS production system management update for product license and classification.
• Maintain import permit tracker.
• Record all transportation deviations received from the LSP on QTS system.
• Perform daily sales validation checks between LSP and Pfizer.
• Ensure missing customer and pricing shared with relevant stakeholders.
• Support sales reconciliation to ensure sales alignment between LSP and Pfizer monthly.
• Raise tickets to address any SAP or LSP system errors identified.
• Support required sales/inventory corrections.
• Generate monthly sales report to Commercial and for compliance reporting.
• Compile a quarterly Free Goods Review report for review and sign‑off by Finance and Market Supply Chain Planning Manager.
• Procure‑to‑payment support.
• Support vendor creation and GSC purchase order processing.
• Update LSP invoice tracker and vendor invoice query support.
• Raise critical business payment when required for EAR.
• Manage the shipping tracker & customer service.
• Deliver on time as per purchase order (if product is available / not applicable for stock‑out products).
• Enter order in Prime for export markets and SAP for local market Kenya.
• Minimum lead time to customer.
• Import permit lead time (follow‑up efficiency).
• Accuracy of SAP inventory (corrections completed in the system required at order processing stage).
• Timely and accurate documentation (including invoice, shipping documents, customs bill, proof of delivery, certificate of analysis, any market‑specific document) – traceability of documentation (system and physical).
• Cost optimization (through efficiencies in process, consolidation, mode changes, waste reduction, etc.).
• Monthly/bi‑weekly update to customer of no‑stock products and business colleagues.
• Interface with supply planning and logistics team to align on customer orders, ensuring minimal no‑stock and minimal penalty on customer orders.
• Timely processing of customer product returns and tender claims.
• Proactively address and resolve customer complaints related to delayed shipments, pricing errors, or incorrect deliveries to ensure customer satisfaction.
• Coordinate with internal stakeholders (Commercial, Logistics, Finance) to resolve customer issues and ensure seamless service delivery.
• Actively track and measure customer satisfaction using feedback to drive process improvements.
• Compliance: Execute and liaise warehousing and distribution processes, tasks and documentation in compliance with GDP regulations, Pfizer supply chain quality agreements, minimum standards of care, FMD/serialisation mandate, global trade compliance, FCPA guidelines and all applicable global and local policies and regulations.

Qualifications

• B.S./B.A. Degree or Diploma required.
• Preferably in fields of Supply Chain, Logistics Management, Industrial Engineering or alike.
• Role / Market Specific: 5 years of relevant experience in supply chain, planning.
• Experience leading business review with external partners.
• Experience leading cross‑functional team projects.
• Demonstrated business acumen, industry, and product knowledge; including trends, competitive landscape and industry best practices which can impact the business.
• Operational excellence experience.
• Experience in pharma industry considered an asset.
• CPIM or CSCP certification by APICS is preferred.

Soft Skills

• Strong communication and presentation skills, ability to interact with cross‑functional teams and external stakeholders.
• Ability to interpret/analyze data, draw meaningful conclusions and influence key stakeholders by presenting comprehensive solutions and recommendations.
• Detail‑oriented with strong organizational and problem‑solving abilities.
• Ability to multitask in a fast‑paced environment.
• System and digital ERP system – SAP and Kinaxis.
• Use digital dashboards for data analysis (Tableau, BI, IQVIA).

Physical / Mental Requirements

• Strong communication and presentation skills, ability to interact with diverse and complex audiences.
• Ability to interpret/analyze data, draw meaningful conclusions and influence key stakeholders by presenting comprehensive solutions and recommendations.

Other Information

Work Location Assignment: Hybrid.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Logistics & Supply Chain Mgmt

Logistics & Supply Chain Mgmt.