Growth-Oriented Client Engagement & HRIS Lead

Elcb Information Services (Pty) Ltd; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A company specializing in employee benefits in Cape Town seeks an individual to drive revenue growth through excellent customer engagement and support. The successful candidate will have 2-5 years of experience in medical aid servicing and strong knowledge of HR Information Systems. Key responsibilities include developing training materials, managing client communications, and contributing to a service culture.

Qualifications

• 2–5 years of experience in medical aid servicing or employee benefits consulting.
• Ability to simplify technical information for non-technical audiences.
• Strong knowledge of HR Information Systems and related processes.

Responsibilities

• Develop training materials and presentations tailored to each client group.
• Support renewal processes by delivering communication campaigns.
• Provide guidance on communicating medical aid information to employees.

Skills

Excellent communication skills

Interpersonal skills

Proficiency in Microsoft Office

Knowledge of HR Information Systems

Job description

A company specializing in employee benefits in Cape Town seeks an individual to drive revenue growth through excellent customer engagement and support. The successful candidate will have 2-5 years of experience in medical aid servicing and strong knowledge of HR Information Systems. Key responsibilities include developing training materials, managing client communications, and contributing to a service culture.