Growth Administrator Hospitality - Lesaka (FinTech)

Lesaka Merchant Division; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A financial services provider in Gauteng is seeking a Growth Administrator to join their dynamic team. You will ensure smooth processes, manage data, and support growth executives in expanding the merchant network. The ideal candidate should have 3–5 years of experience in an administrative role and proficiency in CRM systems like Dynamics or Salesforce. Key responsibilities include data management, lead tracking, and reporting. Join an innovative team shaping the future of financial inclusion.

Qualifications

• 3–5 years' administrative or coordination experience in sales, merchant services, or financial environments.
• Experience with CRM systems such as Dynamics or Salesforce.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams).
• Understanding of merchant onboarding or activation processes preferred.

Responsibilities

• Prepare onboarding packs, track deals, and maintain version control.
• Update Dynamics/Salesforce daily, generate reports, and keep data clean.
• Capture and track inbound leads, monitor conversions, and liaise with Marketing.
• Compile dashboards, track KPIs, and highlight trends.
• Organize meetings, merchant sessions, and activation timelines.
• Ensure documentation meets standards and maintain confidentiality.

Skills

Attention to Detail

CRM Proficiency

Organizational Skills

Analytical Thinking

Collaboration & Communication

Process Discipline

Initiative

Adaptability

Confidentiality & Integrity

Education

Matric

Business Administration, Commerce, or Marketing qualification

Tools

Microsoft Office

Dynamics

Salesforce

Job description

🚀Join Lesaka as a Growth Administrator!

📍 Location: Office-based within your assigned region
👩💼 Reporting To: Manager / Head of Growth
📊 Direct Reports: None

🚀 About the Role

Become part of Lesaka’s Growth Organisation — a dynamic team driving merchant acquisition, activation, revenue growth, and retention across our integrated product suite:
💳 Card | 💰 Cash | 💼 Capital | 🖥️ Software | 🔗 VAS Portfolios

As a Growth Administrator, you’ll be the operational backbone of the Growth team, ensuring smooth processes, accurate data, and efficient execution. Your work enables our Growth Executives and Partners to focus on what matters most: expanding our merchant network and enabling financial inclusion through technology-driven solutions.

✅ Key Responsibilities

• 📂 Growth Process Administration – Prepare onboarding packs, track deals, and maintain version control.
• 🖥️ CRM & Pipeline Management – Update Dynamics/Salesforce daily, generate reports, and keep data clean.
• 📈 Marketing Lead Management – Capture and track inbound leads, monitor conversions, and liaise with Marketing.
• 📊 Reporting & Data Consolidation – Compile dashboards, track KPIs, and highlight trends.
• 📅 Coordination & Scheduling – Organize meetings, merchant sessions, and activation timelines.
• ✔️ Compliance & Record Keeping – Ensure documentation meets standards and maintain confidentiality.

🌟 What We’re Looking For

• 🔍 Attention to Detail – Accuracy is your superpower!
• 📚 CRM Proficiency – Familiar with Dynamics or Salesforce.
• 📅 Organizational Skills – Juggle multiple priorities with ease.
• 📈 Analytical Thinking – Spot patterns and flag issues.
• 🤝 Collaboration & Communication – Work seamlessly with teams.
• ✅ Process Discipline – Follow governance and compliance rigorously.
• 💡 Initiative – Anticipates needs and resolves operational challenges before they impact performance.
• 🔄 Adaptability – Adjusts to shifting priorities while maintaining quality and control.
• 🔐 Confidentiality & Integrity – Handles merchant and internal information with the highest level of trust.

🎓 Qualifications & Experience

• ✔️ Minimum 3–5 years’ administrative or coordination experience within sales, merchant services, or financial environments.
• ✔️ Experience with CRM systems such as Dynamics or Salesforce.
• ✔️ Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams).
• ✔️ Understanding of merchant onboarding or activation processes preferred.
• ✔️ Matric required; tertiary qualification in Business Administration, Commerce, or Marketing advantageous.

💡 Why Join Lesaka?

Be part of a fast‑paced, innovative team that’s shaping the future of financial inclusion. Every role matters — and yours will make a real impact!
Preference will be made to support EE / AA measures.