Groups Safari Consultant

Ambitions Travel Recruitment; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel brand in Johannesburg is seeking a Groups Safari Consultant to support the Groups department in delivering exceptional travel experiences. The ideal candidate has over 3 years of inbound tour consulting experience in the luxury sector and a deep understanding of the tourism industry, particularly Southern and East Africa. This role involves overseeing operations and ensuring service excellence in group travel delivery.

Benefits

Competitive salary

Contributions to medical aid and provident fund

Exciting travel opportunities

Qualifications

• At least 3 years of experience in inbound tour consulting within the luxury travel sector.
• Strong knowledge of the tourism industry, including travel channels and market trends.
• Ability to advise and plan tailored itineraries.

Responsibilities

• Support the Groups department with consultant responsibilities.
• Oversee consultant desks during leave or educational trips.
• Assist in planning and coordination of Small Group Journeys.

Skills

Inbound tour consulting experience

Knowledge of tourism industry

Familiarity with Southern and East Africa

Experience with high-end travel products

Service excellence delivery

Business strategy understanding

Competence in Tourplan and Wetu

Crisis response skills

Organizational skills

Communication skills

Tools

Tourplan

Wetu

Job description

Were delighted to be representing a highly respected travel brand known for curating exceptional journeys across Africa. With a strong commitment to conservation, culture, and community, this distinguished company is passionate about delivering immersive, meaningful travel experiences that celebrate Africas natural beauty and rich heritage.

They are currently seeking a Groups Safari Consultant to join their dynamic and passionate team. This is a fantastic opportunity to be part of a purpose-driven company known for its excellence and long-standing commitment to sustainable travel.

In this Groups Safari Consultant role, you will benefit from a competitive salary and contributions towards medical aid and provident fund. Youll also enjoy exciting travel opportunities as part of a supportive, forward-thinking team.

Job Description

In this role you will support the Groups department by stepping into consultant responsibilities when needed, assisting with operations, systems, and supplier coordination to ensure smooth group travel delivery and high-quality service.

• Oversee consultant desks during leave or educational trips, managing all proposals, re-quotes, and operational follow-up
• Support agent and hosted educational bookings in collaboration with the sales team
• Assist with systems implementation, including testing and troubleshooting
• Follow up on provisional bookings and dormant leads during quieter periodsHelp input bookings during high-demand periods
• Contribute to planning and coordination of Small Group Journeys
• Assist in identifying and onboarding new suppliers and product offerings
• Support creativity and product development within the Groups team
• Provide on-the-ground operational support for group travel when required

Experience Required

• Must have at least 3 years of experience in inbound tour consulting within the luxury travel sector
• Strong knowledge of the tourism industry, including travel channels, market trends, and destination management
• Familiarity with Southern and East Africa, with the ability to advise and plan tailored itineraries
• Experience working with high-end travel products, including third-party suppliers and bespoke offerings
• Proven ability to deliver service excellence and manage high expectations of discerning clients
• Good understanding of business strategy, commercial decision-making, and market positioning
• Competent in using Tourplan, Wetu, and other industry-standard platforms
• Skilled in crisis response and risk mitigation with a basic understanding of emergency procedures
• Highly organised with strong attention to detail and ability to multitask under pressure
• Proactive, solutions-oriented team player with strong analytical and communication skills