Group Pharmaceutical Policy & Quality Assurance Manager

Clinix Health Group (Pty) Ltd; Gauteng; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Clinix Health Group seeks a Group Pharmaceutical Policy & Quality Assurance Manager to lead the development and implementation of group-wide pharmaceutical policies, standards and QA frameworks. The role ensures compliance with legislation and Good Pharmacy Practice while driving quality improvements across Clinix hospitals.

Reporting to the Head of Pharmaceutical Services, you will coordinate audits, training, and stakeholder engagement, interpret policies and build regulatory relationships.

Qualifications

• Bachelor of Pharmacy (B Pharm) and SAPC registration.
• 5–7 years post community service in pharma policy, QA or regulatory compliance.
• At least 1 year as Responsible Pharmacist and SAP proficiency.

Responsibilities

• Develop, review, align and implement pharmaceutical policies, standards and SOPs across the Group.
• Ensure services comply with legislation, regulatory requirements and GPP standards.
• Conduct audits and compliance assessments across Clinix facilities and provide recommendations.
• Drive Quality Improvement Plans from audit findings.
• Coordinate training programmes on policies, quality requirements and legislative updates.
• Prepare monthly management and governance reports and monitor risks.

Skills

Policy Development

Quality Assurance

Regulatory Compliance

GPP Standards

Risk Management

Project Management

Policy Writing

Stakeholder Management

Training & Facilitation

Data Analysis

Education

B.Pharm

SAPC Registration

Tools

SAP

Job description

Job Title: Group Pharmaceutical Policy & Quality Assurance Manager

Location: Clinix Head Office (Hyde Park)

Reports to: Head of Pharmaceutical Services

JOB SUMMARY

To lead the development, implementation and ongoing review of Group-wide pharmaceutical policies, standards, protocols and quality assurance frameworks across Clinix Health Group. The role is responsible for ensuring compliance with pharmaceutical legislation, regulatory requirements and Good Pharmacy Practice standards, while driving quality improvement initiatives, conducting audits, facilitating stakeholder engagement and supporting the delivery of safe, effective and compliant pharmaceutical services across all hospitals.

REQUIREMENTS

Minimum Qualifications:

• Bachelor of Pharmacy (B Pharm).
• Registered with the South African Pharmacy Council (SAPC).

Minimum Experience:

• 5 to 7 years' Post Community Service experience.
• Experience within a pharmaceutical policy, quality assurance or regulatory compliance environment.
• At least 1 year experience as Responsible Pharmacist
• Proficient in SAP

Advantageous:

• Management qualification.
• Experience within the private hospital pharmacy environment.
• Exposure to policy development, quality audits and project management.

Key Competencies:

• Pharmaceutical Policy Development
• Quality Assurance and Audit Coordination
• Regulatory Compliance
• Good Pharmacy Practice (GPP) Standards
• Risk Management
• Project Management
• Policy Writing and Implementation
• Stakeholder Management
• Training and Facilitation
• Data Collection and Trend Analysis
• Planning and Organising
• Team Leadership
• Relationship Building
• Business Communication
• Customer Centricity
• Attention to Detail

DELIVERABLES

• Develop, review, align and implement pharmaceutical policies, standards, protocols and Standard Operating Procedures (SOPs) across the Group.
• Ensure pharmaceutical services remain compliant with applicable legislation, regulatory requirements and Good Pharmacy Practice standards.
• Conduct pharmacy audits and compliance assessments across Clinix Health Group facilities and provide recommendations for improvement.
• Facilitate the development, implementation and monitoring of Quality Improvement Plans arising from audit findings.
• Drive continuous improvement initiatives to enhance efficiency, quality and operational effectiveness within pharmaceutical services.
• Collaborate with Responsible Pharmacists, Hospital Managers and relevant stakeholders to ensure consistent implementation of Group Pharmaceutical Services
• Coordinate and facilitate training programmes on pharmaceutical policies, standards, quality requirements and legislative updates.
• Support the induction and onboarding of Responsible Pharmacists and key pharmacy personnel.
• Provide subject matter expertise and guidance on pharmaceutical quality assurance, regulatory matters and policy interpretation.
• Participate in and support strategic and operational pharmaceutical projects across the Group.
• Identify opportunities for pharmaceutical systems enhancements and support implementation of approved system changes.
• Build and maintain productive relationships with regulatory bodies, healthcare stakeholders, external partners and industry forums under the guidance of the Head of Pharmaceutical Services.
• Prepare monthly management reports, compliance reports and governance submissions.
• Monitor risks, escalated compliance concerns and ensure appropriate corrective actions are implemented.
• Ensure effective communication and reporting to Head of Pharmaceutical Services, hospital leadership and relevant governance committees.
• Support cost efficiencies through process improvement, waste reduction and effective risk management practices.