Group IT Operations Manager

Communicate IT; City of Johannesburg Metropolitan Municipality; Hybrid; ZAR 900 000 - 960 000; Full time

Job summary

A leading IT company is seeking an experienced Group IT Operations Manager to oversee and enhance IT systems and security across multiple organizations. The successful candidate will manage IT operations, drive projects, and foster innovation in a hybrid environment. This role requires at least 10 years in IT administration, a strong managerial background, and advanced cybersecurity knowledge.

Qualifications

• Minimum 10 years in IT administration/networks with minimum 3 years in management.
• Advanced knowledge of server and network administration, cybersecurity.
• Strong managerial, problem-solving, and communication skills.

Responsibilities

• Overseeing user helpdesk and ticketing systems.
• Managing cybersecurity risks and compliance.
• Leading IT projects from scoping to implementation.
• Administering servers and databases for optimal performance.

Skills

IT administration

Network management

Cybersecurity

Microsoft 365 Suite

SQL databases

Project management

Communication skills

Education

Matric

A/N Network Security certifications

Microsoft certifications (e.g. MCITP)

Diploma in IT Systems Administration

Job description

Overview

My client a forward-thinking organization is seeking an experienced Group IT Operations Manager to oversee and enhance IT systems and security across multiple companies. This role is perfect for a senior IT professional who thrives on solving complex challenges leading teams and driving digital transformation. Youll manage critical IT operations from user support to cybersecurity while spearheading projects that deliver measurable impact. With a focus on innovation and collaboration youll work in a hybrid environment balancing hands-on technical work with strategic leadership. This is an opportunity to grow your career work with cutting-edge technologies and contribute to a company that values diversity inclusion and excellence.

Responsibilities

• Overseeing user helpdesk and ticketing systems improving user satisfaction
• Managing cybersecurity risks policies and compliance (e.g. POPI Act)
• Administering servers networks and databases for optimal performance
• Leading hardware and software maintenance ensuring up-to-date systems
• Driving IT projects from scoping to implementation with a focus on business process automation
• Managing IT department operations including staff vendors and budgets
• The role offers exposure to impactful projects such as optimizing VM environments and enhancing network uptime while working with a collaborative team under the Group CIO. The company fosters a culture of accountability innovation and internal customer focus providing a platform for you to grow as a leader in IT jobs and information technology jobs

Skills & Experience

• Minimum 10 years in IT administration / networks with minimum 3 years in IT management
• Advanced knowledge of server and network administration hardware / software solutions and cybersecurity (firewalls antivirus etc.)
• Proficiency in Microsoft 365 Suite (Teams OneDrive SharePoint) and project management
• Experience with SQL databases and SAP is advantageous
• Strong managerial problem-solving and communication skills
• A-player qualities : accountability efficiency and a proactive team-oriented mindset
• Ability to work under pressure multitask and drive innovation in jobs in IT

Qualification

• Matric (required).
• A / N Network Security or equivalent certifications.
• Microsoft certifications (e.g. MCITP MS Certificate / Engineer).
• Diploma in IT Systems Administration (NQF Level 4 / 5) or equivalent.

Contact

CONTACT LIZAAN BUNNING on or quoting the Ref : CTI005670

Remuneration

R 900 000 - R 960 000 - Annually