Group Human Capital Shared Services Manager

Lesaka Technologies Inc.; Gauteng; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading South African financial technology company seeks an experienced Group Human Capital Shared Services Manager to oversee HR operations. The role focuses on ensuring efficient and compliant payroll and HRIS management while developing strategic HR policies. The ideal candidate has over 10 years of HR experience and strong knowledge of South African labor laws, as well as excellent leadership and analytical skills. Join us in supporting South Africa's financial inclusion journey.

Qualifications

• 10+ years experience in HR operations or shared services, leading payroll and HRIS.
• Strong knowledge of South African labour law and payroll legislation.
• Proven success implementing process improvements and automation initiatives.

Responsibilities

• Lead Group-wide HR operations ensuring compliance and efficiency.
• Oversee payroll management and statutory reporting.
• Partner with leadership for operational alignment and service delivery.

Skills

Leadership and collaboration

Analytical skills

Stakeholder influence

Process improvement mindset

Attention to detail

Education

Bachelor's degree in Human Resources or Business Administration

Postgraduate qualification

Tools

Microsoft Office

HR information systems

Job description

Group Human Capital Shared Services Manager Lesaka Technologies (Pty) Ltd is a leading South African financial technology company, enabling financial inclusion through innovative technology and trusted partnerships.

We serve millions of consumers and merchants across Southern Africa through secure, compliant, and scalable platforms.

We are looking for an experienced Group Human Capital Shared Services Manager to lead the HR operations function across Lesaka's diverse and fast-paced environment.

This role is central to ensuring operational excellence across payroll, HRIS, employee lifecycle management, and compliance.

The ideal candidate brings both strategic insight and hands‑on capability to drive automation, improve efficiency, and strengthen governance across the Group.

You will work closely with the CEO, Group leadership, and HR teams to deliver efficient, data‑driven, and compliant HR services that enable Lesaka's continued growth and transformation.

Key Responsibilities

• Lead and manage Group-wide HR operations, ensuring accuracy, compliance, and efficiency across all processes.
• Oversee end-to-end payroll management, benefits administration, and statutory reporting.
• Drive optimisation and governance of HRIS systems, ensuring accurate data, reporting integrity, and seamless integrations.
• Develop and maintain HR dashboards and metrics that inform workforce planning and business decision‑making.
• Oversee employee lifecycle management, including onboarding, mobility, and exits, ensuring consistent and compliant practices.
• Review, update, and implement HR policies and procedures in alignment with legislation and company standards.
• Partner with Finance, IT, and business leadership to ensure operational alignment and high‑quality service delivery.
• Lead process improvement and automation initiatives that enhance efficiency and user experience.
• Build and maintain trusted relationships with senior stakeholders, providing expert HR operational guidance.
• Lead, coach, and develop the shared services team to deliver service excellence across multiple business entities.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field (postgraduate qualification advantageous).
• Minimum of 10 years' experience in HR operations or shared services, with proven leadership of payroll and HRIS functions.
• Experience operating in a complex, multi‑entity environment with high governance and reporting standards.
• Strong knowledge of South African labour law, payroll legislation, and HR systems.
• Proven success in implementing process improvements and automation initiatives.
• Advanced proficiency in Microsoft Office and HR information systems.
• Excellent analytical, communication, and stakeholder management skills.

Competencies

• Operational and analytical excellence
• Leadership and collaboration
• Stakeholder influence and communication
• Process improvement and automation mindset
• Integrity, accountability, and attention to detail

If you are a strategic and operational HR professional with the capability to lead at scale and drive continuous improvement, we invite you to join us in powering South Africa's financial inclusion journey.