Group Account Manager

Mars Food US, LLC; Cape Town; On-site; ZAR 800 000 - 1 100 000; Full time

Job summary

A multinational food company is seeking a Group Account Manager in Cape Town, South Africa. This role involves owning strategic customer relationships, managing a team, and driving category growth through effective negotiation and execution of Joint Business Plans. The ideal candidate should have extensive experience in FMCG account management and strong communication skills. This position offers competitive salary and benefits.

Benefits

Best-in-class learning and development support

Competitive salary and benefits package

Access to in-house Mars University

Qualifications

• Minimum of 10 years’ experience as National Key Account Manager in FMCG or related roles.
• Experience managing a direct team of 3-5 years.
• Shoprite account management experience will be advantageous.

Responsibilities

• Be category partner of choice with the customers.
• Own customer plans/Joint Business plans to boost growth.
• Manage the customer P&L to deliver target business shape.

Skills

Commercial acumen

Proven negotiation and selling skills

Advanced communication skills

Conflict management experience

Education

Bachelor’s degree or Diploma in Marketing or similar

Job description

Job Description

Group Account Manager - Johannesburg, South Africa

Own strategic customer relationship to boost profitable category growth with Customers, in line with our ambitions by Negotiating Joint Business Plans, leveraging all relevant customer stakeholders and internal processes. Getting these Plans executed effectively through the customer and operations teams. Delivering growth for Mars and target business shape in line with the growth agenda. Management and Development of the team.

What are we looking for?

• Bachelor’s degree or Diploma in Marketing or similar

• A minimum of 10 years’ experience as National Key Account Manager in FMCG or related roles

• Commercial acumen

• Shoprite account management experience will be advantageous

• Proven negotiation and selling skills

• Advanced communication skills

• Conflict management experience

• Proven track record in managing a team

• A minimum of 3-5 years’ experience in managing a direct team

What will be your key responsibilities?

• Be category partner of choice with the customers

• Own customer plans/Joint Business plans with account to boost category growth, sales, customer market shares and margin

• Own the customer P&L to deliver on target business shape

• Responsible for the annual trading terms of all customers in scope

• Own category and brand execution in-store at account in the context of Perfect Store by

• Delivering the right assortment and NPD meeting target WD levels

• Develop a tailored promo/support plan in line with the segment requirements

• Creating great visibility on shelf, and off shelf (e.g. POI) customer/channel specific

• Own Customer volume forecast accuracy (baseline, NPD and promo) other channels: identifying new business opportunities

• Lead, coach and develop a team of Customer Development Managers

• Through sales analysis provide the business with data insights and analytics required to run their business.

• Drive compliance to Mars QMP (Quality Management Processes) standards

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.