Group Account Manager

Wm. Wrigley Jr.; Cape Town; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading global confectionery company based in Cape Town is seeking a Group Account Manager. You will be responsible for managing strategic customer relationships, executing Joint Business Plans, and leading a team of Customer Development Managers to achieve profitable category growth. The ideal candidate has extensive experience in FMCG and strong negotiation skills, and will thrive in a fast-paced environment.

Benefits

Best-in-class learning and development

Industry competitive salary and benefits package

Company bonus

Qualifications

• Minimum of 10 years’ experience as a National Key Account Manager in FMCG or related roles.
• Shoprite account management experience will be advantageous.
• Proven track record in managing a team.

Responsibilities

• Manage strategic customer relationships to boost profitable category growth.
• Negotiate Joint Business Plans and execute them effectively.
• Lead and develop a team of Customer Development Managers.

Skills

Negotiation skills

Commercial acumen

Communication skills

Conflict management

Education

Bachelor’s degree or Diploma in Marketing

Job description

Job Description

Group Account Manager - Johannesburg, South Africa

Own strategic customer relationship to boost profitable category growth with Customers, in line with our ambitions by Negotiating Joint Business Plans, leveraging all relevant customer stakeholders and internal processes. Getting these Plans executed effectively through the customer and operations teams. Delivering growth for Mars and target business shape in line with the growth agenda. Management and Development of the team.

What are we looking for?

• Bachelor’s degree or Diploma in Marketing or similar

• A minimum of 10 years’ experience as National Key Account Manager in FMCG or related roles

• Commercial acumen

• Shoprite account management experience will be advantageous

• Proven negotiation and selling skills

• Advanced communication skills

• Conflict management experience

• Proven track record in managing a team

• A minimum of 3-5 years’ experience in managing a direct team

What will be your key responsibilities?

• Be category partner of choice with the customers

• Own customer plans/Joint Business plans with account to boost category growth, sales, customer market shares and margin

• Own the customer P&L to deliver on target business shape

• Responsible for the annual trading terms of all customers in scope

• Own category and brand execution in-store at account in the context of Perfect Store by

• Delivering the right assortment and NPD meeting target WD levels

• Develop a tailored promo/support plan in line with the segment requirements

• Creating great visibility on shelf, and off shelf (e.g. POI) customer/channel specific

• Own Customer volume forecast accuracy (baseline, NPD and promo) other channels: identifying new business opportunities

• Lead, coach and develop a team of Customer Development Managers

• Through sales analysis provide the business with data insights and analytics required to run their business.

• Drive compliance to Mars QMP (Quality Management Processes) standards

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.