Greenlight Expert - Customer Service (6-months)

Isilumko Staffing; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job description

Deliver 5-star, in-person support to driver-partners and riders.

Reviewing and approving vehicle documents.

Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).

Assist with events and promotions as needed.

Walk driver-partners through the onboarding process and all of the tools they need to be successful on platforms.

Deliver high-quality presentations to new and existing partner drivers to ensure that they are fully informed and passionate about the opportunity.

Ad-hoc responsibilities.