Graduates - Mechanical Engineering

Pump And Abrasion Technologies; Pretoria; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading engineering company in Pretoria seeks a Technical Sales Support member to provide technical assistance and solutions for pumps. The role involves analyzing pump systems, providing first-line support, and assisting sales representatives. Candidates must have a relevant engineering degree and strong communication skills, with a focus on customer satisfaction and technical expertise. This position requires travel and offers an opportunity in a dynamic environment.

Qualifications

• Strong mechanical and/or process engineering ability.
• Excellent experience with computers and software, especially MS Word and Excel.
• Capable of communicating to a technical or non-technical audience.

Responsibilities

• Assist in selecting and specifying pumps to meet customer needs.
• Provide first-line technical support and consulting for pump applications.
• Do system analysis and fault finding on-site.

Skills

Mechanical engineering skills

Attention to detail

Multitasking

Communication skills

Self-starter

Education

B.Eng or BSc. Eng degree in Mechanical or Process Engineering

Tools

MS Word

MS Excel

Job description

Pump and Abrasion Technologies (PABT) is a global leader in the design, manufacturing, and assembly of heavy‑duty slurry pumps.

Our culture is deeply rooted in an entrepreneurial spirit and a "do whatever it takes" mindset. You will be joining the Technical Sales department, whose main focus is to support our Sales representatives with all technical aspects regarding our products.

Our Head Office in Centurion will be the base where you work from together with traveling to client sites and back.

Traveling usually occurs over a 3-4 day period where company transport is provided. You will be responsible for all technical‑related aspects of your area in a fast‑growing and ever‑expanding company.

You will be challenged to provide pump system‑related solutions in the form of a proposal based on a variety of variables and requirements.

Principal Duties and Responsibilities

• Assist in selecting and specifying pumps to best meet the customer's needs.
• Pile technical reports and proposals.
• Guide customers on a technical basis to the appropriate product.
• Provide first‑line technical support and consulting for pump applications.
• On‑site assistance with installation of products.
• Do system analysis and fault finding on‑site and compile reports with the necessary solutions and root cause analysis.
• Assist Sales representatives in presenting proposed solutions to clients.
• Meet or exceed Customer Support quality assurance standards on a consistent basis.

Requirements for the Role

• Strong mechanical and/or process engineering ability.
• Attention to detail.
• Ability to manage multiple tasks in a fast‑paced environment.
• Ability to organize and maintain various files and sheets.
• Excellent experience with computers and software, especially MS Word and Excel.
• Capable of communicating to a technical or non‑technical audience.
• Strong written and verbal communication skills.
• Energetic, driven self‑starter who can take ownership of all technical‑related aspects of his area.

Education and Experience

• B.Eng or BSc. Eng degree in Mechanical or Process Engineering.
• 0–2 years of working experience.
• Pump‑related experience will be advantageous.

Other Requirements

• Must have a valid driver’s license.
• Must be willing to live out 3–4 days of the week.