Graduate Technical Specialist

RecruitAGraduate; Milnerton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An innovative engineering firm based in Milnerton is searching for a motivated Graduate Technical Specialist. This hands-on role is suitable for candidates with a relevant engineering qualification and offers the chance to contribute to global innovation. Key responsibilities include analyzing product performance, providing troubleshooting support, and collaborating with international teams. The position promises opportunities for professional development and a supportive work environment, making it ideal for those seeking growth in their engineering careers.

Benefits

Global exposure

Professional development and mentorship

Opportunity for innovation

Supportive team environment

Permanent employment

Qualifications

• Engineering degree or diploma in mechanical, electrical, mechatronics, automation, or similar.
• Strong diagnostic and troubleshooting skills with a learning mindset.
• Good familiarity with technical drawings and schematics.

Responsibilities

• Analyse product and system performance, identifying trends and anomalies.
• Support technical report generation and field data validation.
• Provide remote troubleshooting and assist in corrective actions.

Skills

Diagnostic troubleshooting

System-level performance analysis

Technical drawing familiarity

Good computer literacy (Excel, CRM)

Attention to detail

Education

Relevant engineering degree or diploma

Job description

We are seeking a motivated and technically minded Graduate Technical Specialist to join a fast-growing international company based in the Northern Suburbs. This is a hands-on, high-impact graduate role designed for candidates with a strong engineering foundation, excellent problem-solving ability, and a keen interest in delivering a premium customer experience across a global network. The position is operational rather than desk-bound and offers the opportunity to support product performance analysis, troubleshoot technical cases, and collaborate with global teams to drive continuous improvement across systems, field operations and installations.

Key Responsibilities

• Assist in analysing product and system performance across regions, identifying trends, failures and anomalies
• Support the production of technical reports, dashboards and validation of field data
• Help escalate systemic issues to R&D and support root-cause investigations
• Provide remote troubleshooting support and assist in defining corrective actions for technical issues
• Contribute field insights to product improvement recommendations
• Support testing and validation of engineering changes and system upgrades
• Assist in creating and updating MEP, layout and site readiness drawings, and define site requirements for water, electrical, drainage and space
• Maintain accurate documentation, CRM entries and internal technical content
• Provide technical support to Sales, Supply Chain, Marketing and field teams
• Ensure showroom and operational equipment is correctly configured and functional
• Contribute to workflow optimisation, automation and continuous improvement initiatives

Requirements

• A relevant engineering degree or diploma (mechanical, electrical, mechatronics, automation, water treatment, or similar)
• Strong diagnostic and troubleshooting skills, with a willingness to learn system-level performance analysis
• Familiarity with technical drawings, schematics and mechanical assemblies (or a strong aptitude to develop these skills)
• Good computer literacy, including Excel and CRM systems
• Valid driver’s license for site visits
• A proactive, hands-on approach and strong attention to detail

Benefits

• Global exposure and collaboration with international teams
• Structured professional development and mentorship
• Opportunity to drive innovation and process improvements
• Supportive, high-performing team environment
• Permanent employment with a premium brand and strong growth potential