Graduate Mechanical Engineer (Applications Engineer)

Curiska; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading engineering firm in Johannesburg seeks a Mechanical Engineer to provide technical support and training on various 3D design software, including CATIA and Solidworks. The role involves building relationships with clients, understanding their needs, and collaborating with internal teams to enhance product offerings. Ideal candidates will possess a degree in Mechanical Engineering and strong communication skills to facilitate effective client interactions.

Qualifications

• Graduated in Mechanical Engineering or a related field.
• Good understanding of PLM principles.
• Well presented and articulate, with comfort in client interaction.

Responsibilities

• Provide high-quality technical support to clients on 3D design software.
• Conduct training sessions for customers on using CATIA and similar software.
• Work collaboratively with sales and operations for cohesive customer information.

Skills

Technical Support

Communication

Client Relationship Management

3D Design Software (CATIA, Fusion 360, Solidworks)

Training and Development

Problem Solving

Education

B.Eng., BSc, or BTEC in Mechanical Engineering

Job description

Qualifications : B.Eng., BSc, or BTEC (National Diploma) in Mechanical Engineering or associated discipline.

Experience : Graduate

Duties & Responsibilities

• Providing high-quality technical support to clients on queries related to CATIA or other similar 3D Design Software (Fusion 360, Solidworks, Inventor, CREO or similar) via phone, email, or one-on-one support sessions.
• Building trust and developing strong relationships with clients by demonstrating a clear understanding of their business, processes, and requirements.
• Conducting training sessions for customers on the use of CATIA or other similar 3D Design Software (Fusion 360, Solidworks, Inventor, CREO or similar
• Communicating effectively both internally and externally in a proactive manner.
• Working with sales, operations, and marketing teams to provide consistent and cohesive information to prospects and customers about our products and services.
• Provide technical guidance and support to clients throughout the integration and implementation
• Collaborate with the sales team to contribute to the enhancement and innovation 3d design software
• Should have a good understanding of the principles of PLM
• Must be well presented, articulate, able to identify client requirements, recommend and describe appropriate solutions within our software portfolios, and be comfortable liaising with client representatives at all levels.

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Mechanical Engineer • Johannesburg, South Africa