Graduate in Training

Eskom Holdings SOC Ltd; South Africa; On-site; ZAR 89,000 - 134,000; Part time

Job summary

Eskom Holdings SOC Ltd in Limpopo invites applications for 5x Graduate in Training internships in the Retail unit, LimLanga Cluster (Polokwane, Tzaneen, Groblersdal). The programme targets graduates in various disciplines and offers hands-on training within Customer Service sections.

You will gain experience across customer care, relations, pricing, contracts, revenue measurement and key accounts management while developing professionalism, teamwork and resilience.

Qualifications

• Degree at NQF7 with 360 credits in Marketing/ Finance/Commerce/Engineering/Social Science/Business Management/Customer Service.
• Internship role requiring training in Customer Service sections.

Responsibilities

• Implement the total Customer Service policies, procedures and processes – Customer Care, Customer Relations, Pricing & Contracts Management, Acquire Customer, FBE & Vending Management, Contact Centre, Key Accounts Management and Revenue Measurement

Skills

Understand technical concepts

Safety consciousness

Conscientious & self-discipline

Responsible & committed

Emotional resilience

Teamwork

Physical work ability

Education

B Degree in Marketing/ Finance/Commerce/Engineering/ Social Science/Business Management/Customer Service at NQF7 with 360 Credits

Job description

Industry: Electricity, Energy & Water Supply

Job category: General Management

Location: Limpopo

Contract: Internship

Remuneration: Market Related

EE position: No

Introduction

Eskom is looking for 5x Graduate in Training. Position/Task Grade: L7. Area of specialization is to undergo a Training Programme in the various Customer Service Sections. The department is Retail, Business Unit: LimLanga Cluster based in Polokwane, Tzaneen and Groblersdal.

Skills and Competencies Required:

• Have the ability to understand technical concept
• Be safety conscious
• Have conscientious and self-discipline approach
• Be responsible and committed
• Have emotional resilience
• Have the ability to perform physical work
• Be able to work as part of a team

Key Responsibilities

• Implement the total Customer Service policies, procedures and processes – Customer Care, Customer Relations, Pricing & Contracts Management, Acquire Customer, FBE & Vending Management, Contact Centre, Key Accounts Management and Revenue Measurement

Qualification(s):

• B Degree in Marketing/ Finance/Commerce/Engineering/ Social Science/Business Management/Customer Service at NQF7 with 360 Credits

Minimum Related Experience:

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals andtargets, preference may be given, but is not limited, to candidates from under-represented designated groups.Eskom reserves the right not to make an appointment to the posts as advertised.Candidates with disabilities are encouraged to apply for positions.”

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.