Graduate Expert Engagement Partner 2-year FTC (Western Cape)

GSK; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading consumer health company is seeking a Graduate Expert Engagement Partner in Cape Town. This role focuses on enhancing oral health awareness among dental professionals. Ideal candidates are recent graduates in Oral Hygiene or related fields who are eager to drive impact through education and engagement. Competitive salary and training provided. Explore a meaningful career with a company committed to health and wellness.

Benefits

A competitive base salary

An annual bonus linked to performance

Employee recognition through a global scheme

On-the-job experience and formal training

Health and wellbeing programmes

Qualifications

• Written and spoken fluency in English is required.
• 0-1 year of Marketing experience preferred.
• Willingness to travel regularly with a valid driver’s license.

Responsibilities

• Conduct informative detailing sessions with HCPs on Haleon’s products.
• Engage HCPs through face-to-face visits and digital channels.
• Support HCPs with access to digital tools for patient education.

Skills

Excellent communication and interpersonal skills

Strong facilitation skills

Decision making and problem solving

Commercial acumen

Proactive and initiative-taking

Team spirit

Education

Bachelor’s Degree in Oral Hygiene or Dental Therapy, Biology, Biochemistry or similar

Tools

Basic digital literacy

Familiarity with CRM tools (e.g. Veeva)

Job description

Hello. We are Haleon. A new world-leading consumer health company. Shaped by all who join us. Together we are improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum through a unique combination of deep human understanding and trusted science. We are achieving it in a company that is in control, an environment that we co-create. And a culture that is uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum built on trusted science and human understanding and combined with our passion, knowledge and expertise we are uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It is an opportunity to be part of something special.

Educate and Engage with Oral Health Expert

Our commitment to you is to provide a strong beginning to your career. While you are helping people with better health and wellness you will be gaining valuable work experience in a top multi-national company and building foundational leadership and business skills. At the end of this 24-month programme you will have a strong career foundation to build a remarkable career.

We are currently looking for a driven Graduate Expert Engagement Partner. This role is designed for newly qualified Oral Hygienists or Dental Therapists who are passionate about oral health and eager to drive impact beyond the clinic. No prior experience in sales or detailing is required; we provide comprehensive training, mentorship and support to help you thrive in healthcare engagement.

As a Graduate Expert Engagement Partner you will be at the forefront of driving awareness, education and recommendation of Haleon’s leading oral health brands among dental healthcare professionals. Through face-to-face and digital engagement you will help experts understand the therapeutic value of our products and support their patient communication efforts. This role is pivotal to executing Haleon’s Omnichannel Expert Engagement Strategy and directly contributes to key strategic KPIs including Average Weekly Recommendation, Brand Recommended Most Often and Share of Recommendations.

What will your individual contribution at Haleon be

• Conduct informative detailing sessions with HCPs presenting Haleon’s oral health brands clinical data and unique benefits.
• Recruit HCPs to Haleon’s digital platforms to enable value-added services (e.g. e-consent, HHP registration).
• Engage HCPs through multiple channels including face-to-face visits, remote calls, webinars and Veeva CRM emails.
• Learn to use data and insights to tailor engagement strategies to HCP preferences.
• Support HCPs in accessing digital tools and resources for patient education and communication.
• Encourage participation in Haleon’s Continuous Medical Education (CME) modules.
• Build strong relationships with HCPs through meaningful interactions and understanding of their needs.
• Distribute medical samples effectively to support patient trials and product conversion.
• Track and contribute to expert KPIs such as AWR, BRMO and SoR.
• Provide feedback on competitor activity and market trends.
• Assist in organizing educational events such as lunch-and-learns and conferences.
• Uphold Haleon’s values and compliance standards in all interactions.
• Maintain accurate sample distribution records in line with cycle plans and strategy.

Benefits

• A competitive base salary.
• An annual bonus linked to performance.
• Employee recognition through our global scheme which rewards exceptional achievements.
• On-the-job experience and formal and informal training and development delivered through a mixture of coaching, mentoring and formal training programmes.
• Health and wellbeing programmes to take care of your physical and mental health.

Who are we looking for

• The ability to be proactive and to take initiative.
• A strong sense of ownership and a willingness to go over and beyond.
• Excellent communication and interpersonal skills.
• Commercial acumen and business partnering.
• A passion for Marketing.
• Team spirit and collaborative working.
• Decision making and problem solving.
• Strong facilitation skills.
• Creative and independent thinking.

Education required

• Bachelor’s Degree in Oral Hygiene or Dental Therapy, Biology, Biochemistry or similar.
• Strong interest in healthcare engagement and patient advocacy.

Preferred (but not required)

• BSC in health science.
• Registered with the HPCSA.
• Exposure to healthcare environments or patient education.
• Familiarity with digital tools and communication platforms.

Skills & Attributes

• Excellent communication and interpersonal skills.
• Willingness to learn and adapt to a dynamic field environment.
• Basic digital literacy and openness to using CRM tools (e.g. Veeva).
• Strong organizational and time management abilities.
• Commitment to ethical standards and compliance.
• This position requires regular travel; a valid driver’s licence and own reliable vehicle is required for this role.

Language required

• Written and spoken fluency in English.

Other requirements

• 0-1 year Marketing experience.

How to Apply

• Attach CV.
• Attach Transcripts.

Good academic transcripts are essential; we will not consider anyone below 60%. Please note that you must provide your academic transcripts together with your CV when applying.

Please save a copy of the job description as this may be helpful to refer to once the advert closes.

Diversity Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other and promotes fair and equitable outcomes for everyone.

We are striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you we encourage you to explore with our hiring team what the opportunities are.

Equal Opportunity Employer

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity / expression, age, disability, genetic information, military service, covered / protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process please let your recruiter know by providing them with a description of specific accommodations you are requesting. We will provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.