Graduate Expert Engagement Partner

Haleon; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading consumer health company is seeking a Graduate Expert Engagement Partner in Cape Town. Ideal candidates will be newly qualified Oral Hygienists or Dental Therapists passionate about improving oral health. The role involves engaging healthcare professionals, conducting detailing sessions, and utilizing digital tools for education. A Bachelor’s degree in a relevant field is required, alongside excellent communication skills and a valid driver’s license.

Benefits

Competitive base salary

Annual bonus linked to performance

Health and wellbeing programmes

Qualifications

• Strong interest in healthcare engagement and patient advocacy.
• Exposure to healthcare environments or patient education.
• Excellent communication and interpersonal skills.
• Willingness to learn and adapt to a dynamic field environment.
• Strong organisational and time-management abilities.
• Commitment to ethical standards and compliance.
• Good academic transcripts (minimum 60%) required.

Responsibilities

• Conduct informative detailing sessions with HCPs.
• Recruit HCPs to Haleon’s digital platforms.
• Engage HCPs through multiple channels.
• Support HCPs in accessing digital tools for education.
• Maintain accurate sample distribution records.

Education

Bachelor’s Degree in Oral Hygiene or Dental Therapy

BSc in Health Science

Tools

Veeva CRM

Job description

Company & Role

Haleon is a world‑leading consumer health company shaped by all who join us. Together we improve everyday health for billions of people through our global portfolio of category‑leading brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum.

We are currently looking for a driven Graduate Expert Engagement Partner. This role is designed for newly qualified Oral Hygienists or Dental Therapists who are passionate about oral health and eager to drive impact beyond the clinic.

Responsibilities

• Conduct informative detailing sessions with HCPs, presenting Haleon’s oral health brands, clinical data and unique benefits.
• Recruit HCPs to Haleon’s digital platforms to enable value‑added services (e.g., e‑consent, HHP registration).
• Engage HCPs through multiple channels including face‑to‑face visits, remote calls, webinars and Veeva CRM emails.
• Learn to use data and insights to tailor engagement strategies to HCP preferences.
• Support HCPs in accessing digital tools and resources for patient education and communication.
• Build strong relationships with HCPs through meaningful interactions and understanding of their needs.
• Distribute medical samples effectively to support patient trials and product conversion.
• Track and contribute to expert KPIs such as AWR, BRMO and SoR.
• Provide feedback on competitor activity and market trends.
• Assist in organising educational events such as lunch‑and‑learns and conferences.
• Uphold Haleon’s values and compliance standards in all interactions.
• Maintain accurate sample distribution records in line with cycle plans and strategy.

Benefits

• A competitive base salary.
• An annual bonus linked to performance.
• Employee recognition through our global scheme which rewards exceptional achievements.
• On‑the‑job experience and formal and informal training and development.
• Health and wellbeing programmes to take care of your physical and mental health.

Qualifications & Requirements

• Bachelor’s Degree in Oral Hygiene or Dental Therapy, Biology, Biochemistry or similar.
• Strong interest in healthcare engagement and patient advocacy.
• Preferred: BSc in Health Science or registered with the HPCSA.
• Exposure to healthcare environments or patient education.
• Familiarity with digital tools and communication platforms.
• Excellent communication and interpersonal skills.
• Willingness to learn and adapt to a dynamic field environment.
• Basic digital literacy and openness to using CRM tools (e.g., Veeva).
• Strong organisational and time‑management abilities.
• Commitment to ethical standards and compliance.
• Position requires regular travel; a valid driver’s licence and own reliable vehicle are required.
• Good academic transcripts (minimum 60%) required; please provide transcripts together with CV.
• Written and spoken fluency in English.
• 0‑1 year marketing experience (preferred).

We want you to be proactive, take initiative, have a strong sense of ownership, and possess excellent communication and business partnering skills. A passion for marketing, team spirit, problem‑solving, facilitation skills and creative independence are also valued.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, colour, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity or expression, age, disability, genetic information, military service or veteran status.