Golf Club Manager Soweto

Bga Recruitment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent recruitment agency is seeking a Club Manager to oversee the operations of a Golf Club in Gauteng, South Africa. In this role, you will manage daily activities, ensure compliance with regulations, and promote the club to enhance its financial health. The ideal candidate will possess strong management and interpersonal skills, ensuring excellent service for members and visitors alike.

Qualifications

• Strong management skills to coordinate club operations effectively.
• Excellent interpersonal skills for member and visitor relations.
• Ability to handle complaints and ensure customer satisfaction.

Responsibilities

• Coordinate and manage day-to-day operations of the Golf Club.
• Ensure compliance with laws and Club rules.
• Manage Pro Shop operations, inventory, and customer service.
• Address member and visitor complaints promptly.

Job description

Position : Club Manager PURPOSE : To coordinate and manage the efficient day-to-day management and operations of the Golf Club ?

to ensure that the Golf Course is safe, secure and maintained for the benefit of the members, visitors and estate residents ?

to ensure the financial health of the Golf Club ?

to advertise and promote the Golf Club and Clubhouse ?

to ensure that laws and statutory regulations are adhered ?

to ensure Golf Club rules and estate rules are adhered to ?

To manage all Members and visitors liaison, complaints, and communications.

Brief Outline of Duties Review daily, weekly, and monthly golf course and golf cart bookings and submit a Weekly Bookings report to Golf Committee ?

Ensure members and visitors encounter excellent hospitality at all times when receiving service at ?

Pro shop ?

Golf cart rental ?

Administer green fees system ?

Governs the handicap system ?

Responsible for the Pro Shop Retail operation to include buying products, managing inventory levels, markdowns, and promotions ?

Responsible for the Pro Shop Retail operation to include inventory counts and cash counts ?

Oversees the supervision of the maintenance of golf carts and golf operations personnel.

Schedules and chairs regular staff meetings focused on customers, operations, revenue growth and cost containment ?

Addresses member and visitor complaints and resolves problems immediately, document complaints and solutions in a Complaints register ?

Reviews complaints from members and visitors with employees, green keeper, and Clubhouse service provider to develop appropriate corrective action.

Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider to ensure an effective and fluid operation.

Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider through weekly and monthly meetings, documenting plans and actions in an action log ?

Coordinates plans with Clubhouse Service provider for all food and beverage needs, on-course food and beverage needs, banquets, outside events and catering for all golf functions A FULL JOB SPEC IS AVAILABLE FOR INTERESTED CANDIDATES