Global Team Lead - Partner Management Ph

VIA University College; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global IT support leader based in Cape Town is seeking an experienced Global Team Lead for Partner Management to lead and mentor the team. You will manage key relationships, drive negotiations, and ensure compliance. The ideal candidate has over 5 years in partner management, including leadership experience, and possesses strong Excel and communication skills. This role offers a competitive compensation and a chance to grow in a supportive environment.

Benefits

Competitive compensation

Professional growth opportunities

Innovative and collaborative work environment

Qualifications

• 5+ years partner management experience, including 2+ years in a leadership role.
• Experience in a global multi-partner environment.
• Strong commercial acumen and analytical skills.

Responsibilities

• Lead and mentor the global partner management team.
• Manage key partner relationships and escalations.
• Drive commercial negotiations and rate card management.
• Ensure compliance and risk mitigation.
• Analyze performance data and report to leadership.
• Optimize processes and documentation.

Skills

Partner management experience

Leadership skills

Strong Excel skills

Excellent communication

Relationship management

Job description

WE’RE HIRING AS A GLOBAL TEAM LEAD (Partner Management) IN CAPE TOWN!

Excis is a global IT support leader, driven by innovation and collaboration. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

What You’ll Do:

• Lead & mentor the global partner management team
• Manage key partner relationships & escalations
• Drive commercial negotiations & rate card management
• Ensure compliance & risk mitigation
• Analyze performance data & report to leadership
• Optimize processes & documentation

Requirements

• 5+ years partner management experience (2+ years leadership)
• Strong Excel skills & commercial acumen
• Global multi-partner environment experience
• Excellent communication & relationship management

Benefits

At Excis, your work matters. You’ll be part of a dynamic, hands‑on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in South Africa and be at the forefront of IT support excellence!