Global Strategic Account Development Manager

Pty; Gauteng; On-site; ZAR 700 000 - 900 000; Full time

Job summary

A leading global service provider is looking for a Global Strategic Account Development Manager in South Africa to drive the growth and retention of multinational clients across various consumer product sectors. The ideal candidate will have at least 7 years of experience in strategic account management, strong skills in consultative selling, and a proven track record of managing complex service portfolios. This role offers opportunities for international travel and engagement with diverse cultures.

Qualifications

• 7+ years in strategic account management or business development in TIC or consumer product sectors.
• Proven success managing multinational clients and complex service portfolios.
• Deep understanding of global compliance standards.

Responsibilities

• Develop and execute comprehensive global account plans aligned with client objectives.
• Serve as the primary point of contact for global strategic accounts.
• Drive account expansion through upselling, cross-selling, and strategic partnerships.
• Understand client business models to propose innovative solutions.

Skills

Consultative selling and solution-oriented mindset

Strong communication and stakeholder engagement skills

Project management and global coordination capabilities

Analytical thinking with data-driven decision-making

Adaptability in a fast-paced, evolving regulatory landscape

Education

Bachelor’s degree in business, engineering, chemistry, or related field

Master’s degree (preferred)

Job description

Purpose

The Global Strategic Account Development Manager will lead the growth and retention of multinational clients across consumer product sectors – such as electronics, textiles, toys, cosmetics, and household goods.

Responsibilities

1. Account Strategy & Planning

   Develop and execute comprehensive global account plans aligned with client objectives and company goals. Identify growth opportunities across geographies, product lines, and services. Establish and expand the commercial consumer goods footprint in South Africa for achieving business results. Coordinate with the existing commercial team to approach new and existing retailers, brands, and clients—especially in testing, inspection, and audit services. Work with the International Development VP to develop new services that address evolving client needs.

2. Client Relationship Management

   Serve as the primary point of contact for global strategic accounts. Build trusted advisor relationships with senior stakeholders and decision-makers. Meet regularly with key clients to ensure relationships are maintained and continuously developed.

3. Cross‑Functional Leadership

   Collaborate with regional and global sales, marketing, product, and delivery teams to ensure seamless execution. Lead virtual account teams across time zones and cultures. Coordinate liaison between sales and other departments to maintain effective internal communications.

4. Revenue Growth & Forecasting

   Drive account expansion through upselling, cross‑selling, and strategic partnerships. Monitor performance metrics and provide accurate forecasting and reporting. Develop and deliver revenue budgets aligned with company objectives. Implement, manage and analyse sales forecasting activities, targets, sectors, markets, and territories. Prepare and present sales reports detailing current performance, potential opportunities, and proposed client base expansion.

5. Innovation & Value Creation

   Understand client business models and challenges to propose innovative solutions. Deliver tailored value propositions that differentiate our offerings globally.

6. Governance & Compliance

   Ensure adherence to contractual obligations, service level agreements, and compliance standards. Conduct regular business reviews and performance assessments.

7. Marketing and Brand Development

   Lead the creation, implementation, and management of the marketing plan and related activities. Collaborate with the marketing team to develop impactful marketing materials that support sales and brand positioning.

Requirements

Qualifications: Bachelor’s degree in business, engineering, chemistry, or related field (master’s preferred).

Experience: 7+ years in strategic account management or business development in TIC or consumer product sectors. Proven success managing multinational clients and complex service portfolios. Deep understanding of global compliance standards. Experience working across diverse cultures and geographies.

Skills:

• Consultative selling and solution-oriented mindset
• Strong communication and stakeholder engagement skills
• Project management and global coordination capabilities
• Analytical thinking with data-driven decision-making
• Adaptability in a fast-paced, evolving regulatory landscape

Other: Ability to travel internationally and nationally as required. Own vehicle. Valid passport. Preference will be given to employment equity candidates.