Global Partnerships Manager

Horizons; South Africa; Hybrid; ZAR 1 016 000 - 1 525 000; Full time

Job summary

A leading technology firm in South Africa is seeking an experienced Partnerships Manager to expand its global partner ecosystem. This role will focus on identifying and onboarding effective partners while ensuring compliance and high-quality service delivery. Candidates should have 5–7 years of experience in partnership management and a strong understanding of EOR services. Join our international team and contribute to our mission of enabling a borderless workforce. Competitive compensation and growth opportunities are offered.

Benefits

Remote-first working environment

Growth opportunities within the company

Necessary hardware for new joiners

Qualifications

• 5–7 years of experience in partnership management or related role in EOR or global mobility.
• Strong understanding of EOR services and global HR operations.
• Experience managing transitions of employer/employee portfolios.

Responsibilities

• Identify and onboard suitable EOR partners.
• Negotiate terms and ensure high-quality service delivery.
• Monitor partner performance and maintain operational excellence.

Skills

Communication and interpersonal skills

Organizational skills

Negotiation skills

Problem-solving

Education

Bachelor’s degree in business administration, law, or related field

Tools

Microsoft Office

CRM tools

Job description

At Horizons, we're building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone anywhere compliantly at the push of a button.

If you're interested in adding to our vision of enabling people to work in dream jobs, for every company, and from anywhere in the world, apply now!

We're committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability. Being a Horizoneer means being part of a growing, international family.

About the role:

We are looking for an experienced partnerships manager to lead the charge in building and optimizing our global partner ecosystem. This role will be pivotal in identifying the right partners across diverse geographies, ensuring their performance aligns with our standards, and expanding our reach into new markets. With a focus on collaboration, efficiency, and quality, the Partnerships Manager will play a critical role in enabling Horizons to deliver unparalleled service to our clients worldwide.

Key responsibilities:

• Identify, evaluate, and onboard suitable EOR partners to expand Horizons’ service offerings in target countries and regions.
• Establish partnerships with local payroll providers, tax advisors, and mobility service providers to ensure efficient and compliant operations.
• Negotiate terms and agreements with partners to secure competitive pricing and ensure high-quality service delivery.
• Monitor partner performance through regular assessments, ensuring adherence to service-level agreements (SLAs) and company standards.
• Collaborate with internal teams to resolve partner-related challenges and maintain operational excellence.
• Research market trends and emerging opportunities to expand the partnership network strategically.
• Maintain accurate records of partner interactions, agreements, and performance metrics in designated systems.
• Act as the primary point of contact for partner inquiries, escalations, and relationship management.
• Assist in developing a framework for evaluating new partners and optimizing existing relationships to improve efficiency and profitability.

Requirements for the role:

• A Bachelor’s degree in business administration, law, international relations, or a related field.
• 5–7 years of experience in partnership management, vendor management, or a related role, within the EOR, HR, or global mobility industry.
• Strong understanding of EOR services, payroll systems, and global HR operations.
• Experience managing transitions or migrations of employer/employee portfolios, ideally from external vendors to internal operations.
• Excellent communication and interpersonal skills to build and nurture relationships with partners across different cultures and geographies.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Proficiency in Microsoft Office and CRM tools for managing partner data and communications.
• A proactive approach to problem-solving with a focus on delivering results.
• Ability to work independently while contributing to the broader team’s goals.

Excellent communication and interpersonal skills (written and verbal), with a keen attention to detail and discipline.

Strong decision-making and organizational skills, with the ability to provide expert advice and practical solutions.

Proven ability to collaborate effectively with cross-functional teams, leveraging communication skills, knowledge, and expertise to resolve issues.

What it’s like working at Horizons

Our service & product. We're a technology company, not an accountancy, payroll provider, recruitment firm or similar. We build a workforce management platform that allows our customers to hire the best talent in minutes, without worrying about compliance, payroll, or HR admin.

Our amazing team and environment. Working at Horizons means you're working on something very exciting: Allowing every person on the planet to have access to equal opportunities in living a fulfilled work and personal life. We believe in hiring from within and going the extra mile to retain top talent. As the company continues to grow extremely fast, you will be given the opportunity to develop and grow alongside.

Our benefits and perks. Being a Horizoneer means that you get the benefit of:

• An asynchronous working environment
• A "Remote-First" company environment (or Hybrid) - based on the nature of the job
• The ability to work from abroad for a short period of time
• Growth opportunities within the company
• We provide all new joiners with the necessary hardware to ensure you have the tools you need to succeed from day one

How to apply

Please fill out the form and upload your CV in a PDF format.

If you don’t have an up-to-date CV but you are still keen to reaching out, please feel free to add a copy of your LinkedIn profile instead.

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Could you provide an overview of the types of vendors and partners you currently manage or have managed in your previous roles? *