German Speaking Senior FIT Travel Consultant

Black Pen Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a German Speaking Senior FIT Travel Consultant in Cape Town. You will design and prepare travel itineraries for FIT Clients in Southern Africa, ensuring compliance with company policies. The ideal candidate should have at least 5 years of experience in the travel industry, a tourism-related degree, and advanced skills in Office applications. This full-time role offers a salary between R25,000 to R45,000 CTC per month with numerous responsibilities ranging from client correspondence to itinerary design.

Qualifications

• At least 5 years’ working experience within the travel industry or similar environment.
• Working knowledge of the Leisure Travel Industry.
• Experience in planning and execution of FIT Travel Programmes.

Responsibilities

• Design and preparation of travel itineraries in Southern Africa for FIT Clients.
• Ensure compliance with company’s policies during the entire travel process.
• Correspond with clients regarding travel programmes and special requirements.

Skills

German speaker with professional fluency

Extensive Travel and Tourism Knowledge of Southern Africa

Advanced knowledge of Word, Excel, PowerPoint

Education

Diploma or degree in Tourism, Hotel Management or Events Management

Tools

WETU

Travelogic

Job description

German Speaking Senior FIT Travel Consultant

About the job German Speaking Senior FIT Travel Consultant

Our client is a Destination Management Company who has grown to become one of the top DMC’s operating in Southern Africa, with a reputation for professionalism, an eye for detail and a passion for the destinations it manages. They specialise in Meetings and Incentives, Individual Travel and Leisure Group. Their Incentive experience allows them to treat each project with the same attention to detail and immaculate management from start to finish. With creativity and competence, they design a unique itinerary for each client.

Location: Cape Town, South Africa

Candidate Location: South Africa

Work Type: Full-time

Job Type: Permanent

Salary: R25 000 - R45000 CTC per month

Requirements

• German speaker with professional fluency
• Diploma or degree in Tourism, Hotel Management or Events Management
• At least 5 years’ working experience within the travel industry or similar environment.
• Extensive Travel and Tourism Knowledge of Southern African Destinations: South Africa, Botswana, Zambia, Zimbabwe, Mozambique
• Working knowledge of the Leisure Travel Industry
• Advanced knowledge of Word, Excel, powerpoint and proven track record in use thereof
• Knowledge of the Travel writing programmes: WETU and Travelogic an advantage
• Experience in the planning and execution of FIT Travel Programmes

Responsibilities

• Design and preparation of travel itineraries in Southern Africa for FIT Clients based on the very best services that fit the clients brief, budget, needs and capabilities.
• Design and cost of Leisure Travel programmes within the company’s Destination portfolio.
• Ensure that the entire process which includes client brief, itinerary design, booking implementation, accounting and execution of each itinerary are in accordance with the company’s policies and procedures.
• Correspond via email and telephonically with clients regards the programmes offered and deal with any questions, information required, obstacles and special requirements timeously.
• Encourage clients to send their enquiries to enable the opportunity to quote a suitable programme thus increasing tourism into Southern Africa.
• On confirmation, makes all bookings, plan and execution of travel programmes.
• Invoicing of client travel programme.
• Contract suppliers and liaise with them during the planning stages and execution of the itinerary.
• Manage workload efficiently and prioritise Key Clients and urgent requests.
• Manage proposal response time and assist where necessary.
• Prepare Daily “to-do” lists and send them to Team Leader and Director (CVDM) with relevant comments by end of day.
• Implement and Maintain Smart quoting.
• Attend daily stand-up meetings.
• Practise clear, concise and effective communication with clients, Management and team.
• Find a solution and take immediate action on any issues, client complaints, staff requirements keeping the team leader informed in a structured and timeous manner.