German-Speaking Retention Agent – FX Desk (Cape Town)

The Talent Hunter; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic staffing agency in Cape Town is seeking Retention Agents for its German Desk. Candidates should have at least 1 year of experience in a similar role and be fluent in German. Responsibilities include engaging with German-speaking clients, resolving their issues, and maintaining accurate records. Join a vibrant team and advance your career with a competitive salary ranging from USD 2000 to 2500.

Benefits

Competitive Salary

Dynamic work environment

Career growth opportunities

Qualifications

• Minimum 1 year experience in a retention role (FX Industry).
• Experience in a fast-paced environment.

Responsibilities

• Engage with German-speaking clients to retain their business.
• Resolve customer issues professionally.
• Maintain accurate records of customer interactions.
• Collaborate with the team to improve service quality.

Skills

Fluent in German

Excellent communication skills

Problem-solving skills

Job description

A dynamic staffing agency in Cape Town is seeking Retention Agents for its German Desk. Candidates should have at least 1 year of experience in a similar role and be fluent in German. Responsibilities include engaging with German-speaking clients, resolving their issues, and maintaining accurate records. Join a vibrant team and advance your career with a competitive salary ranging from USD 2000 to 2500.