Geospatial Training & Support Specialist

Hire Resolve; Centurion; On-site; ZAR 420,000 - 660,000; Full time

Job summary

A leading geospatial services provider is seeking a Customer Success Specialist based in Centurion, South Africa. This role involves training customers on geospatial products and providing after-sales technical support. Candidates should have a degree in surveying and a minimum of 4 years of relevant experience. The ideal candidate will possess excellent communication skills and the ability to troubleshoot technical equipment. A competitive salary is on offer based on experience.

Qualifications

• Minimum of 4 years proven field service/support experience.
• Experience in the Geospatial industry will be an advantage.
• Must have own vehicle.
• Experience working with Scanning and scan data sets (point clouds).
• Understanding of relevant industry/applications/solutions/customer requirements/market developments and needs.

Responsibilities

• Prepare and facilitate technical product training for customers.
• Resolve product/solution issues and provide technical customer support.
• Conduct quality control of products dispatched to customers.

Skills

Excellent communication skills

Problem solving ability

IT proficiency

Ability to troubleshoot and repair equipment

Education

Degree/Diploma in surveying

Tools

CRM software

Microsoft Office

Job description

A leading geospatial services provider is seeking a Customer Success Specialist based in Centurion, South Africa. This role involves training customers on geospatial products and providing after-sales technical support. Candidates should have a degree in surveying and a minimum of 4 years of relevant experience. The ideal candidate will possess excellent communication skills and the ability to troubleshoot technical equipment. A competitive salary is on offer based on experience.