GENERAL MANAGER – RETAIL SITE (STELLENBOSCH)

University of Fort Hare; Stellenbosch; On-site; ZAR 500 000 - 700 000; Full time

Job summary

An educational institution is seeking a General Manager for its retail site in Stellenbosch. The candidate will oversee operations, ensuring profitability and exceptional customer service. Requirements include over 5 years of retail management experience and strong leadership and financial skills. This is a permanent position that offers the opportunity to drive operational excellence.

Qualifications

• 5+ years’ experience in retail or fuel station management; quick-service café/restaurant experience advantageous.
• Proven ability to train, motivate, and develop staff.
• Computer literate, with proficiency in MS Office.

Responsibilities

• Oversee all aspects of the retail site’s operations.
• Ensure smooth, safe, and profitable operations.
• Provide leadership across all departments.

Skills

Leadership skills

Customer service skills

Financial skills

Communication skills

Analytical skills

Tools

MS Office

POS systems

Inventory management systems

Job description

GENERAL MANAGER – RETAIL SITE (STELLENBOSCH)

2025-10-21 - 2025-11-20

Permanent

WB003688

Retail & Wholesale

The General Manager is responsible for overseeing all aspects of the retail site’s operations, including the forecourt, convenience store, and in-store café. This role ensures smooth, safe, and profitable operations while delivering exceptional customer service. The General Manager provides leadership across all departments, drives operational excellence, maintains compliance, and manages financial performance.

Qualifications & Experience

• 5+ years’ experience in retail or fuel station management; quick-service café/restaurant experience advantageous.
• Strong leadership and team management skills, with proven ability to train, motivate, and develop staff.
• Excellent communication, interpersonal, and customer service skills.
• Strong financial and analytical skills, including budget management, inventory control, and reporting.
• Computer literate, with proficiency in MS Office and experience with POS and inventory systems.