General Manager

Hire Resolve; Noord-Kaap; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading recruitment agency is seeking a General Manager with restaurant experience to oversee operations in Kimberley, NC. The ideal candidate will ensure smooth service, maintain customer satisfaction, and uphold quality standards. Strong communication, organizational, and problem-solving skills are essential. A Matric qualification and proficiency in Microsoft Office are required, with a hospitality management diploma as an advantage. This is a great opportunity for someone detail-oriented and customer-focused.

Responsibilities

• Oversee the overall operation of the restaurant.
• Ensure smooth service and adherence to standards.
• Maintain quality standards of food and customer service levels.
• Deal with customer complaints and ensure prompt resolution.
• Maintain and enforce standard operating procedures.
• Ensure compliance with health and safety regulations and food handling procedures.

Skills

Strong communication skills

Organizational skills

Operational management

People management skills

Analytical skills

Problem-solving abilities

Attention to detail

Customer service orientation

Education

Completed Matric / Grade 12

Certificate or Diploma in Hospitality Management or Business Management

Tools

Microsoft Office

Job description

Our client is looking for a General Manager with restaurant experience to join their team in Kimberley, NC.

The successful candidate will be responsible for overseeing the overall operation of the restaurant, ensuring smooth service, maintaining customer service levels, and upholding quality standards.

Responsibilities

• Oversee the overall operation of the restaurant.
• Ensure smooth service and adherence to standards.
• Maintain quality standards of food and customer service levels.
• Deal with customer complaints and ensure prompt resolution.
• Maintain and enforce standard operating procedures.
• Ensure compliance with health and safety regulations and food handling procedures.

Requirements

• Completed Matric / Grade 12.
• Proficiency in computer applications such as Microsoft Office.
• Strong communication, organizational, operational, and people management skills.
• Highly presentable with strong interpersonal skills.
• Analytical and problem‑solving abilities.
• Energetic self‑starter with a hands‑on approach to problem‑solving.
• Fanatical attention to detail and strong customer service orientation.
• A Certificate or Diploma in Hospitality Management and / or Business Management will be advantageous.

Benefits

• Salary: negotiable.
• Contact Hire Resolve website or email your CV to (email protected) or (email protected).
• We will contact you telephonically in 3 days should you be suitable for this vacancy.

If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.