General Manager

Headhunters; KwaNojoli; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading hospitality recruitment agency seeks a General Manager for a client in Somerset East. The candidate will be responsible for overseeing both front and back of house operations, managing staff, ensuring high service standards, and handling financial reconciliations using GAAP POS and Sage Accounting. Experience in a similar environment and strong leadership skills are essential. This role offers flexible working hours and assistance with accommodation for the initial months.

Benefits

Accommodation assistance for 2-3 months

Qualifications

• 2-5 years experience in hospitality management, specifically in food and beverage.
• Strong understanding of back-of-house operations essential.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Manage daily FOH and BOH operations to ensure efficiency and service standards.
• Supervise staff and support team development.
• Handle guest relations and resolve service issues.
• Oversee stock control and manage financial reconciliations.
• Ensure food safety and compliance throughout the venue.

Skills

Recent experience in a pub, grill, or restaurant environment

Hands‑on kitchen experience

Experience with stock counting and inventory management

Proficiency with GAAP POS Systems

Proficiency with Sage Accounting

Strong communication skills

Leadership capability

Reliability and organization

Drivers License

Tools

GAAP POS Systems

Sage Accounting

Job description

General Manager – Hospitality

Sector: Hospitality / Food and Beverage / Management

Location: Somerset East

Job Type: full_time

Experience: 2 to 5 years

Qualifications: No education

Package: Negotiable

Description: Our Client in the Hospitality Industry is seeking to employ a General Manager to their team based in Somerset East. Assistance with accommodation for 2-3 months.

Requirements

• Recent (within the last 2–3 years) experience in a pub, grill, or restaurant environment.
• Hands‑on kitchen experience and strong understanding of back‑of‑house operations.
• Experience with stock counting, inventory management, and cost controls.
• Proficiency with GAAP POS Systems (required) and Sage Accounting (required).
• Strong communication skills; English, Afrikaans or Xhosa a plus.
• Leadership capability with the ability to manage staff and maintain service standards.
• Reliable, organized, and able to work flexible hours, including evenings and weekends.
• Drivers License and own vehicle.

Responsibilities

• Assist in managing daily FOH and BOH operations to ensure efficiency and high service standards.
• Supervise staff, coordinate shift schedules, and support team training and development.
• Handle guest relations, resolve service issues, and uphold brand standards.
• Oversee stock control processes, including daily/weekly stock counts, variance tracking, and ordering.
• Manage cash‑ups, banking, and financial reconciliations.
• Operate and maintain GAAP POS systems for sales, stock, and reporting functions.
• Use Sage Accounting for invoicing, supplier management, reconciliations, and financial record‑keeping.
• Ensure food safety, hygiene, and operational compliance throughout the venue.
• Performance reporting, cost control, and implementation of new procedures.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.