General Manager

6B42C1B1-6D85-4E4C-A729-B3C507B299Ee; Cape Town; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A coffee company in Cape Town is seeking a General Manager to oversee store operations. Responsibilities include managing daily operations, leading the team, maintaining food and beverage standards, and ensuring financial accuracy. Ideal candidates will have extensive experience in restaurant management and strong leadership skills. This is a permanent, full-time position committed to excellence in customer service.

Qualifications

• Proven experience as a senior or general restaurant manager in a similar environment.
• Strong understanding of inventory management, stock ordering, and financial reporting.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Ensure daily store operations run smoothly, including stock and staff management.
• Maintain comprehensive knowledge of the menu, manage kitchen operations, and oversee ordering processes.
• Roster staff, ensure punctuality, motivate the team, and assist with disciplinary procedures when necessary.
• Address customer feedback efficiently, uphold the company's ethos, and foster customer loyalty.
• Utilize GAAP for invoicing, generate management reports, conduct daily stock-takes, and manage cash-up procedures.

Skills

Operational management

Food and beverage expertise

Staff leadership

Customer service excellence

Financial oversight

Tools

Point-of-sale systems

GAAP

Job description

Bootlegger Coffee Company is currently seeking a General Manager to oversee operations at their Cape Town location.

This permanent, full-time position offers a salary ranging from R15, to R25, per month, commensurate with experience.

Key Responsibilities

• Operational Management: Ensure daily store operations run smoothly, including stock and staff management.
• Food and Beverage Expertise: Maintain comprehensive knowledge of the menu, manage kitchen operations, and oversee ordering processes.
• Staff Leadership: Roster staff, ensure punctuality, motivate the team, and assist with disciplinary procedures when necessary.
• Customer Service Excellence: Address customer feedback efficiently, uphold the company's ethos, and foster customer loyalty.
• Financial Oversight: Utilize GAAP for invoicing, generate management reports, conduct daily stock-takes, and manage cash-up procedures.

Qualifications and Skills

• Proven experience as a senior or general restaurant manager in a similar environment.
• Proficiency with point-of-sale systems, preferably GAAP.
• Strong understanding of inventory management, stock ordering, and financial reporting.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work independently while adhering to franchise guidelines.

Interested candidates are invited to submit their CVs, accompanied by a photograph, to Please include "MANAGEMENT" in the subject line.

Only shortlisted candidates will be contacted.

Job Type: Full-time. Work Location: In person.