General Assistant(Internal Applications Only - Boitumelo)

Cashbuild Limited; Welkom; On-site; ZAR 78,000 - 112,000; Full time

Job summary

Cashbuild Limited is seeking a General Assistant for internal applications at Boitumelo in Welkom. The role focuses on delivering excellent customer service, assisting customers with products and queries, and maintaining store presentation following the planogram and safety guidelines.

The position requires Grade 10 or Grade 12 with no related experience, and the ability to work shifts including weekends and public holidays. Strong communication and basic arithmetic skills are essential.

Qualifications

• Customer service excellence and assisting customers with queries.
• Ability to communicate in English and local language as applicable.
• Accurate basic arithmetic for transactions and stock checks.

Responsibilities

• Provide comprehensive customer service in-store.
• Merchandise stock and label shelves according to plan.
• Maintain housekeeping in assigned area.

Skills

Customer service

Communication in English

Basic calculations

Work under pressure

Shift work

Weekend work

Education

Grade 10 / NQF 3 and 1 year experience

Grade 12 without related experience

Job description

General Assistant(Internal Applications Only - Boitumelo)

Job Openings General Assistant(Internal Applications Only - Boitumelo)

About the job General Assistant(Internal Applications Only - Boitumelo)

Description:

Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Key Performance Area:

Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Report damaged stock within area of responsibility to Store Manager

Values:

Integrity

• Complying with generally accepted standards in activities related to the position.
• creates realistic expectations.
• is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.