General Assistant (External Applications Only)

Cashbuild Limited; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Johannesburg seeks a General Assistant to provide excellent customer service, handle stock merchandising, and ensure store cleanliness. The ideal candidate should have at least Grade 10 with relevant experience and be willing to work shifts. This role requires good communication skills and the ability to perform basic calculations accurately.

Qualifications

• Minimum Grade 10 (NQF 3) with 1 year related work experience, or Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the geographical area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willingness to work shifts, weekends, and public holidays.
• Ability to work under pressure.

Responsibilities

• Ensure comprehensive customer service in store.
• Merchandising of stock and shelf price labelling.
• Housekeeping within designated area.
• Compliance with safety regulations and practices.

Skills

Customer service

Merchandising

Attention to detail

Basic calculations

Education

Minimum Grade 10

Job description

Created At: October 16,

General Assistant (External Applications Only)

Status: active | Job Type: External | Location: Ennerdale, GP, South Africa

Description:

• Ensure comprehensive customer service in store.
• Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Key Performance Areas

• Customer Service – Advise and assist customers on products and queries; assist with and resolve customer complaints.
• Merchandising Standards – Bulk stock area to be merchandised safely according to store layout plan; ensure your area of responsibility is fully merchandised according to planograms.
• Housekeeping – Ensure the area is free of obstacles, stock is merchandised immediately after being received, and customers can move safely; correct shelf price labelling; ensure checklist completion for canteen, toilet/shower schedules.
• Safety (OHSA) – Compliance with safety gear, customer and staff safety; safe stock merchandising for customers and colleagues; report any discrepancies to the Store Manager; manage stock loss and report damaged stock.

Requirements

• Minimum Grade 10 (NQF 3) with 1 year related work experience, or Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the geographical area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willingness to work shifts, weekends, and public holidays.
• Ability to work under pressure.

Values

• Integrity – Comply with standards, keep promises, create realistic expectations, be sincere, handle sensitive information carefully, and recognize when boundaries are crossed.
• Accuracy – Handle detailed information attentively, work in an orderly manner, prevent mistakes, and check work for errors.
• Client Focus – Identify and respond to clients’ wishes and needs, deal with clients in a friendly manner, show involvement in the client’s problem, make clients feel welcome, and approach questions with a can‑do mentality.
• Personal Development – Be aware of strengths and weaknesses, focus on self‑broadening and gaining knowledge, follow training programmes, seek opportunities for growth, and ask for feedback to learn.