General Assistant

Tsebo Solutions Group; Knysna; On-site; ZAR 134,000 - 179,000; Full time

Job summary

Tsebo Solutions Group is seeking a hands-on kitchen/canteen assistant to ensure cleanliness, safety, and quality in daily operations. You will assist with meal prep, salads and desserts, and help keep the serving line well stocked and hygienic.

The role emphasizes teamwork, reliability and stamina for long shifts, with opportunities to support training and contribute to high customer service levels within the contract framework.

Qualifications

• Matric or senior certificate is required.
• Ability to follow hygiene and safety protocols.
• Willingness to work long shifts and stand for extended periods.

Responsibilities

• Ensure compliance with cleanliness and hygiene regulations.
• Maintain quality standards for customer service and operating processes, health and safety, and food standards.
• Assist in meal preparation, especially salads and desserts.
• Serve entrees, salads, desserts and other food on the serving line.
• Keep the serving line stocked and clean.
• Assist in training new employees where applicable.
• Store and record food leftovers.
• Keep canteen, kitchen and related areas clean and orderly.
• Meet customer expectations within the contract provisions.
• Provide a high level of customer service within the area of responsibility.
• Count and sign over stock in the designated area to the next shift when applicable.
• Carry out reasonable requests by management and report complaints or compliments.
• Attend meetings and training courses as necessary.
• Perform related work as assigned.

Skills

Hand-eye coordination

Integrity

Communication

Physical fitness

Hygiene

Teamwork

Reliability

Speed & safety

No food allergies

Practical & methodical

Education

Matric / Senior Certificate

Job description

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Assists in the preparation of meals, especially salads and desserts.
• Places entrees, salads, desserts and other food on the serving line.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.

Skills and Competencies

• Must enjoy practical and methodical work.
• Be honest and reliable.
• Have good hand-eye coordination.
• Be able to work quickly and safely.
• Have good personal hygiene.
• Be free from skin allergies to foods and detergents.
• Have good communication skills.
• Must be able to work as part of a team.
• Must have the stamina to work 45-50 hours per week.
• Be able to bend, stand and lift.

Qualifications

• Be 18 years of age, must have completed at least a matric / senior certificate.