General Assistant

Tsebo Solutions; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent service solutions provider in Johannesburg is seeking a Full-Time Operational Delivery Assistant. Responsibilities include assisting with repairs and maintenance, maintaining a safe and tidy workshop, and managing client interactions. Ideal candidates should have experience in the hospitality sector and strong conflict management skills. Join us for a hands-on role focused on quality service and efficiency.

Responsibilities

• Assist the Handyman with general repair and maintenance.
• Ensure all jobs are carried out safely.
• Maintain a clean and organized workshop.
• Interact with clients to resolve enquiries.
• Follow up on client queries and manage conflicts.

Skills

Restaurant Experience

Hospitality Experience

Assistant Manager Experience

Management Experience

Conflict Management

Computer Literacy

Leadership Experience

Supervising Experience

Job description

Operational Delivery

• Assist the Handyman with general repair and maintenance of all building related issues.
• Ensure that all jobs are carried out in a safe and competent manner.
• Clean-up work area on completion of a job.
• Ensure the workshop is kept clean and clear at all times.
• Tools are to be looked after and maintained in a good working condition
• Carry out any duties as required and instructed by the Handyman
• To provide support with regard to reactive and proactive maintenance and planned preventative maintenance.
• Ensure all work is carried out in accordance with the OHS Act requirements
• Ensure work areas are in a clean and tidy state when the work is completed
• Ensure preparations of the PM documents and Jobcards are printed out and ready
• Ensure the workshop is clean and representable at all times.
• Assist the PIC with the vehicle check sheets.
• Ensure the vehicle is clean at all times.

Customer Focus

• Work with teams to develop and maintain a customer-focused attitude toward activities
• Interact with clients to provide and process information in response to enquiries concerns and requests about services
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
• Attend to and resolve all client queries timeously or escalate when necessary
• Follow up and follow through on all queries timeously
• Manage any conflict

Reporting

• Update and maintain all relevant records as requested

Code of Conduct

• Work in a flexible way when the occasion arises so that tasks which are not specifically covered in the job description are undertaken
• Take responsibility for ones own performance
• Promote TFSs & Clients image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFSs Safety Health Environmental and Quality (SHEQ) Management Systems Policies & Procedures as applicable to this position

Key Skills

Restaurant Experience,Hospitality Experience,Assistant Manager Experience,Management Experience,Accounting,Conflict Management,Computer Literacy,Hotel Management,Leadership Experience,P&L Management,Supervising Experience,Restaurant Management

Employment Type: Full-Time

Experience: years

Vacancy: 1