Garden Center Customer Service

Grass Pad Inc.; Gauteng; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A family-owned garden center is hiring a Garden Center Customer Service for their Bonner Springs location. This role involves greeting customers, providing assistance with lawn care products, and maintaining a tidy store environment. The ideal candidate has a friendly personality, excellent communication skills, and experience in customer service. The position offers growth potential and requires weekend availability during peak seasons.

Benefits

Generous medical insurance

Matching k retirement plan

Paid time off

Employee discount

Flexible scheduling

Qualifications

• Experience in customer service or sales.
• Excellent communication skills.
• Friendly personality and enjoy talking to people.

Responsibilities

• Greet customers and guide them through lawn care.
• Assist with problem-solving lawn or plant issues.
• Bagging seed and writing tickets for customers.
• Plan and prepare quotes and assist with merchandising.

Skills

Customer Service Experience

Communication Skills

Friendly Personality

Problem-Solving Skills

Interest in Lawn Care

Education

Associate degree or equivalent

Job description

Job Title: Garden Center Customer Service

Location: Bonner Springs

Status: Part-Time, Full Time, Hourly, Daytime and Some Weekend Availability

Reporting Relationship: Store Manager

Work Schedule: Hours vary by season.

The Grass Pad is hiring a Garden Center Customer Service to work in our Bonner Springs location.

When people visit the Grass Pad, they are greeted by a Garden Center Customer Service who answers their questions, helps them find the right grass seed or lawn care products, including flowers, perennials, shrubs, and trees, and gives them all the advice they need to be successful.

We pride ourselves in the customer service that we offer all our customers, from commercial clients to people starting lawn care for the first time.

Grass Pad focuses on providing solutions for our customers and working together as a team to provide the customer with the best service possible.

No formal training in lawn or landscape needed – we will train you on the job.

This position has great growth potential in the company for the right person.

This job might be for you if

You love helping people.

We want our customers to be successful, and that success starts with you.

You have a friendly personality and enjoy talking to people.

On the sales floor, you will be the first person to greet the customer when they walk in the door.

You like working in an open-air, team-oriented environment that promotes responsible care of the environment.

You have excellent communication skills, and you can explain complicated subjects through simple language.

You have experience in customer service or sales.

Bonus:

You have interest in lawn and landscape or outdoor activities.

Typical Day

Greeting customers and guiding them through the basics of our lawn care program and quality grass seed that we sell and guiding them through the nursery to help find the best plant for their needs.

Help customers by problem-solving their lawn or plant issues and patiently answering their questions.

Bagging seed for customers – our grass seed is sold by the pound and we take pride in helping the customer from start to finish.

Writing tickets for customers to take to the cashier for checkout.

Planning and preparing quotes, purchase orders, shipping orders, or transfer orders.

Assisting with design and merchandising of the sales floor, including setting up seasonal and promotional displays, writing signage, and rotating plants in the flower and nursery section.

Restocking shelves and keeping products clean and orderly.

Cleaning and closing the store / nursery at the end of each day.

Completing the customer experience by loading and carrying out products for customers.

Unloading nursery trucks and organizing new products into the nursery area.

Benefits

The Grass Pad is successful because of the employees we hire.

We offer generous medical insurance, matching k after one year, paid time off, flexible scheduling, employee discount, and a family-first attitude.

Company History

The Grass Pad is a family-owned company that started during the

• s in Omaha, selling grass seed and fertilizer.

Since then, we’ve built a business on honesty, integrity, and putting the customer’s success first and foremost.

We now have 6 locations – one in Omaha and five in the Kansas City area.

At the Grass Pad, it is not uncommon to find people that have worked here for decades.

We love passion and dedication in our employees, and when we see those traits, we fight to keep people around and help them grow.

We offer career and responsibility growth, management training, and extensive on-the-job training.

Grass Pad maintains merit-based employment and is an affirmative action, equal opportunity employer.

Seasonality

Our busy season spikes in the spring and the fall.

Normal business hours vary with the season, with our longest opening hours during the spring and fall seasons.

For most of the year, our store is open 7 days a week.

Weekend and overtime work will be required during the busy seasons.

Education and Experience

Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and / or training; or equivalent combination of education and experience.