Gap Claims Operations Lead — Team Excellence

Kaelo; Durban; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A healthcare solutions provider is seeking a Gap Claims Team Leader in Durban to manage claims and lead the team. The role involves ensuring exceptional customer service, monitoring performance statistics, and fostering a collaborative environment. Candidates must have prior experience in claims and team management along with strong communication and analytical skills. A Grade 12 and RE 5 are mandatory qualifications. This role offers an opportunity to contribute to the ongoing success of an essential team.

Qualifications

• Insurance industry experience required.
• Claims experience required.
• Team management and leadership experience required.

Responsibilities

• Manage the authorisation of claims efficiently.
• Motivate and manage the claims team.
• Monitor daily performance statistics.

Skills

Communication skills

Analytical ability

Time management

Customer focus

Ability to adapt to an ever changing environment

Problem solving skills

Education

Grade 12 – Matric

RE 5

Accreditation (minimum of 120 credits)

Tools

Microsoft Access

Job description

A healthcare solutions provider is seeking a Gap Claims Team Leader in Durban to manage claims and lead the team. The role involves ensuring exceptional customer service, monitoring performance statistics, and fostering a collaborative environment. Candidates must have prior experience in claims and team management along with strong communication and analytical skills. A Grade 12 and RE 5 are mandatory qualifications. This role offers an opportunity to contribute to the ongoing success of an essential team.