Funeral Distribution - Sales Manager - Port Elizabeth

Medical Aid, Bank, Insurance, Invest & Vitality; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services firm in Gqeberha seeks an experienced sales manager for the Funeral Cover channel. You will lead a team of consultants and advisors, achieve sales targets, and ensure compliance with regulatory standards. The role requires strong leadership, sales management experience, and excellent interpersonal skills. This position offers an energetic work environment focused on proactive compliance and operational improvement.

Qualifications

• Two to four years sales management experience in a target-driven face-to-face sales environment.
• Regulatory Exams compulsory.

Responsibilities

• Lead and manage a Funeral Cover sales channel.
• Achieve sales and quality targets.
• Build relationships with stakeholders.

Skills

Sales management

Interpersonal skills

Analytical problem-solving

Organizational skills

Customer orientation

Education

Matric (Grade 12)

FAIS recognized qualification, Min NQF5

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Key Purpose

Accountability and leadership of the Discovery Life Funeral Sales Team.

Areas of responsibility

Responsibilities may include but are not limited to:

• Lead and manage a Funeral Cover sales channel consisting of business consultants and financial advisors.
• Achievement of sales and quality targets.
• Ensuring a professional level of interactions with intermediaries and HR contacts.
• Inductions and leads management ensuring that campaigns and leads are correctly managed.
• Ongoing liaison and relationship building with various stakeholders.
• MIS reporting; create and maintain reporting.
• Business processes and operational improvement.
• Promote a positive and proactive approach to compliance and risk.
• Ability to proactively manage change.
• To work as a team player within a team environment, participating willingly and providing support and guidance to colleagues at all times.
• Compliance and risk management and adherence coaching staff to improve performance and behaviors.
• Create an energetic and fun work environment.

KI responsibilities

A KI is responsible for management and oversight of the FSPs activities relating to rendering of financial services which includes advice and/or intermediary services. Must monitor that the statutory obligation of the FSP are complied with.

• Must comply with the fit and proper requirements (COB, RE Qualification, PST and CPD).
• Ensure that representatives are compliant with the fit and proper requirements.
• Representatives complete all required training for their role.
• Review the advice rendered by the representative.
• Monitor on an ongoing basis that the representatives are treating customers fairly.
• Monitor representatives under supervision: to ensure that all the required fit and proper requirements are complied with (Qualification and PST).
• Where monitoring of representatives under supervision is delegated, record the process of delegation and the reporting frequency of monitoring done.
• Instil a culture of treating customers fairly in all aspects of the business.
• Ensure that there are business processes and operational ability.

Competencies

• Ability to engage union representatives.
• Logical analytical problem-solving ability.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Ability to take accountability, responsibility and ownership.
• Able to take initiative and exercise sound judgment and decision making.
• Ability to work in a highly pressurized target oriented environment.
• Ability to deal positively with change and uncertainty.
• Strong business acumen.
• Strong sales and persuasive skills.
• Strong quality orientation.
• Good organisational skills.
• Proactive, self-motivated.
• Able to identify, nurture and develop talent.
• Customer oriented.
• Ability to meet deadlines timeously.

Qualification and Skills

• Matric (Grade 12).
• FAIS recognized qualification. Min NQF5.
• Two to four years sales management experience in a target driven face-to-face sales environment.
• Computer skills: Microsoft Word, Excel; Email.
• Regulatory Exams compulsory.

Employment Equity

The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Required Experience: Manager

Key Skills

AS400, Lean, Management Experience, Maximo, Warehouse Management, Warehouse Experience, Warehouse Distribution Experience, Warehouse Management System, Copywriting, Leadership Experience, Supervising Experience, Logistics

Employment Type

Advisor

Experience

years

Vacancy

1