Fund Operations Team Leader

Ninety One; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading investment management firm in Cape Town seeks a Finance Operations Manager to oversee operational activities and manage relationships with transfer agents. The ideal candidate will have a CA(SA) or BCom with 4–5 years of experience, proficiency in data analysis tools like Excel and Power BI, and a methodical, detail-oriented approach. Responsibilities include financial oversight, query resolution, and process improvement initiatives.

Qualifications

• 4–5 years relevant experience in finance operations.
• Experience in management and operational roles is advantageous.

Responsibilities

• Act as the primary contact for operational and finance matters.
• Oversee administration function performed by the Transfer Agent.
• Manage queries and maintain stakeholder correspondence.
• Conduct statistical trend analyses for decision-making.
• Participate in Finance and Regulatory projects.

Skills

Data analysis

Relationship building

Attention to detail

Client-focused approach

Education

CA(SA) or BCom

Tools

Excel

Power BI

Job description

About Ninety One: Ninety One is South Africa's largest investment manager and the only one with a global presence. The firm has 22 offices across 15 countries on five continents and manages R3.4 trillion of assets on behalf of clients (as at 30 June).

Established in Cape Town as part of the Investec Group, Ninety One demerged and rebranded, becoming an independent firm dual‑listed in London and Johannesburg. Always an active manager, Ninety One today offers strategies across equities, fixed income, multi‑asset and private markets to institutions, advisors and individual investors around the world.

About the team: Fund Operations is a global team of 30 people broadly split into 5 sub‑teams, all sharing the same core responsibility of oversight and facilitation of transfer agent activities and supporting clients who invest in Ninety One Fund Ranges. The Fund Operations team plays a vital role in ensuring efficient, compliant, and investor‑focused fund administration through effective management of the outsourced transfer agent relationship.

Responsibilities

• Act as the primary point of contact for SA, Botswana, Namibia and Hedge funds Unit Trust operational and finance related matters.
• Oversight of administration function performed by our Transfer Agent, in line with SLA.
• Responsible for the Fund operations Finance function which includes but not limited to, Bank reconciliation, Cash Management, Commission, Rebates, Deal Amends and Taxation processes.
• Resolve and manage queries keeping all stakeholders informed of progress.
• Provide oversight of stakeholder correspondence.
• Oversee and maintain banking relationships, ensuring efficient management of inflows and operating accounts.
• Participate in Finance, Banking, Tax, Regulatory projects and Web development initiatives.
• Process improvement – assist with documentation and implementation of more efficient processes.
• Conduct statistical trend analyses to identify patterns and inform decision-making.
• Maintain good working relationships with the Transfer Agent, Client groups, tax, legal, compliance and other operations teams across the business.
• Participate in monthly relationship meetings with the Transfer Agent to ensure alignment, review performance, and address key issues.
• Monitoring of Transfer Agent key performance indicators.
• Preparation and monitoring of Annual rate card and project budgets.
• Oversight of expenditure relating to the Transfer Agent, including authorisation of payment of invoices.
• Manage and develop the Fund Operations team, offering guidance and mentorship to support continuous improvement and team effectiveness.

Qualifications

• CA(SA) or BCom with 4–5 years relevant experience.
• Proficiency in data analysis tools, for example Excel and Power BI.
• Methodical and detailed‑oriented approach to work.
• Having previous management and operational experience would be an advantage.

Attributes

• The ability to build and maintain meaningful relationships.
• The ability to 'approach and own' and continuously look for opportunities to develop.
• A client focused and collaborative approach.
• Intellectual curiosity.
• Ability to analyse, interpret and assimilate information.