Fruit And Vegetable Supervisor

Surgo; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail group in Cape Town is seeking a Fruit and Vegetable Supervisor to manage its department in Athlone. You will oversee day-to-day operations, ensure excellent customer service, and manage staff effectively. The ideal candidate will have at least 1-2 years of experience in department management and 5 years in retail. This role offers a dynamic working environment with a focus on customer satisfaction and team development.

Qualifications

• Minimum 1–2 years' management experience in a Fruit & Veg Department.
• Minimum 5 years' experience in a retail store environment.

Responsibilities

• Oversee operations of the Fruit and Veg department.
• Ensure excellent customer service and manage customer queries.
• Maintain stock levels and reduce wastage.

Skills

Customer service orientation

People management

Communication skills

Problem-solving

Attention to detail

Education

Grade 12 / Matric

Job description

Fruit and Vegetable Supervisor – Athlone, Cape Town

Salary: Market-related

Working Hours: Monday to Sunday (shift-based)

About the Company

Our client is a leading retail group headquartered in the Western Cape. Since 2012, they've been dedicated to providing exceptional service in the Fast-Mooding Consumer Goods (FMCG) industry, operating primarily in emerging markets. They view their customers as part of their extended family and pride themselves on delivering on every promise — "we believe in doing exactly what we say we're going to do."

Join a team that values integrity, community, and creating meaningful experiences for both staff and customers.

Position Overview

Our client is seeking an experienced Fruit and Veg Manager to lead the department at their Athlone store. The successful candidate will be responsible for ensuring a profitable, efficient, and customer-focused Fruit and Veg department while managing daily operations and team performance.

Key Responsibilities

• Oversee the day-to-day operations of the Fruit and Veg department.
• Ensure excellent customer service — every customer should feel valued and appreciated.
• Handle customer queries, suggestions, and complaints promptly and professionally.
• Manage receiving, cutting, packing, and merchandising of stock in line with company standards.
• Monitor department performance and ensure profitability through effective cost control.
• Maintain stock levels, reduce wastage, and minimise shrinkage.
• Plan and execute promotional activities in collaboration with store management.
• Recruit, train, and schedule staff; ensure adherence to company policies and hygiene standards.
• Conduct regular performance reviews and address any staff issues in a timely manner.
• Ensure departmental compliance with company rules, security procedures, and operational standards.
• Support the achievement of store performance targets set by senior management.

Skills and Competencies

• Strong customer service orientation and a positive, hands-on attitude.
• Excellent people management and leadership skills.
• Strong communication, interpersonal, and problem-solving abilities.
• Ability to foster teamwork and motivate staff.
• High attention to detail with solid numerical and administrative skills.
• Reliable, organised, and able to work independently as well as in a team.

Qualifications and Experience

• Grade 12 / Matric (essential).
• Minimum 1–2 years' Fruit & Veg Department management experience.
• Minimum 5 years' experience in a retail store environment.

How to Apply

Please apply directly via this job board and quote reference number QW975XX6 in the subject line or email body.

Surgo (Pty) Ltd is an Employment Equity (EE) committed employer and encourages applications from candidates with disabilities and diverse backgrounds.

Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within three months, please consider your application unsuccessful.

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