Frontline Inventory Controller & Customer Experience

Brights; Wes-Kaap; On-site; ZAR 100 000 - 120 000; Full time

Job summary

A retail company in South Africa is seeking a diligent and responsible individual to ensure that service standards are met while resolving customer issues. The role involves verifying that purchased items match the customer's receipt, monitoring checkout stations, and participating in stocktakes. The ideal candidate must have at least 2 years of relevant experience, complete certain educational courses, and possess good customer skills. This position requires a team player who can also work independently.

Qualifications

• 2 years previous experience in a similar role.
• Ability to take on responsibility, be diligent & handle pressure.
• Ability to work independently as well as in a team.

Responsibilities

• Ensure that the actual item/s purchased corresponds with the customers receipt.
• Greet customers in a friendly manner as they enter and exit the store.
• Participate in perpetual stocktakes.

Education

Matric or x3 Completed Intercept courses equating to a total of 120 credits

Grade C in security (advantage)

Job description

A retail company in South Africa is seeking a diligent and responsible individual to ensure that service standards are met while resolving customer issues. The role involves verifying that purchased items match the customer's receipt, monitoring checkout stations, and participating in stocktakes. The ideal candidate must have at least 2 years of relevant experience, complete certain educational courses, and possess good customer skills. This position requires a team player who can also work independently.